[PDF][PDF] Determinants of customer loyalty in Sub Saharan African banking industry: an empirical review
C Magasi - researchgate.net
African banking industry. The thoroughly dealt factors were perceived quality, customer
satisfaction, switching cost, customer trust and, customer commitment. An intensive literature …
satisfaction, switching cost, customer trust and, customer commitment. An intensive literature …
[PDF][PDF] DETERMINANTS OF CUSTOMER LOYALTY IN SUB-SAHARAN AFRICAN BANKING INDUSTRY: AN EMPIRICAL REVIEW
C Magasi - academia.edu
African banking industry. The thoroughly dealt factors were perceived quality, customer
satisfaction, switching cost, customer trust and, customer commitment. An intensive literature …
satisfaction, switching cost, customer trust and, customer commitment. An intensive literature …
[PDF][PDF] DETERMINANTS OF CUSTOMER LOYALTY IN SUB-SAHARAN AFRICAN BANKING INDUSTRY: AN EMPIRICAL REVIEW
C Magasi - academia.edu
African banking industry. The thoroughly dealt factors were perceived quality, customer
satisfaction, switching cost, customer trust and, customer commitment. An intensive literature …
satisfaction, switching cost, customer trust and, customer commitment. An intensive literature …