A phenomenology of university service quality experience: Uncovering the essence of meaning among business undergraduates in Malaysia

Y Sean Chong, P Ahmed - International Journal of Educational …, 2014 - emerald.com
Purpose–The purpose of this paper is to explore the complex nature of perceived quality by
employing a phenomenological study to understand the meaning of University Service …
被引用次数：35 相关文章

A phenomenology of university service quality experience: Uncovering the essence of meaning among business undergraduates in Malaysia

YS Chong, P Ahmed - The International Journal of Educational …, 2014 - ingentaconnect.com
Purpose‐The purpose of this paper is to explore the complex nature of perceived quality by
employing a phenomenological study to understand the meaning of University Service …

A phenomenology of university service quality experience: uncovering the essence of meaning among business undergraduates in Malaysia

YS Chong, PK Ahmed - International Journal of Educational …, 2014 - research.monash.edu
Purpose: The purpose of this paper is to explore the complex nature of perceived quality by
employing a phenomenological study to understand the meaning of University Service …

[引用][C] A phenomenology of university service quality experience

YS Chong, A Pervaiz - The …, 2014 - Emerald Group Publishing, Limited