Telco agent: enabler of paradigm shift towards customer-managed relationship

V Podobnik, I Lovrek - International Conference on Knowledge-Based and …, 2010 - Springer
In this article we propose an agent-based solution for enabling paradigm shift from CRM
(Customer Relationship Management) to CMR (Customer-Managed Relationship). Namely …
被引用次数：12 相关文章

Telco agent: enabler of paradigm shift towards customer-managed relationship

V Podobnik, I Lovrek - Proceedings of the 14th international conference …, 2010 - dl.acm.org
In this article we propose an agent-based solution for enabling paradigm shift from CRM
(Customer Relationship Management) to CMR (Customer-Managed Relationship). Namely …
[PDF] researchgate.net

[PDF][PDF] Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship

V Podobnik, I Lovrek - Lecture Notes in Computer Science, 2010 - researchgate.net
In this article we propose an agent-based solution for enabling paradigm shift from CRM
(Customer Relationship Management) to CMR (Customer-Managed Relationship). Namely …

Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship

V Podobnik, I Lovrek - Knowledge-Based and Intelligent Information and … - infona.pl
In this article we propose an agent-based solution for enabling paradigm shift from CRM
(Customer Relationship Management) to CMR (Customer-Managed Relationship). Namely …

Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship

V Podobnik, I Lovrek - Lecture notes in computer science, 2010 - croris.hr
Sažetak In this article we propose an agent-based solution for enabling paradigm shift from
CRM (Customer Relationship Management) to CMR (Customer-Managed Relationship) …
[PDF] academia.edu

[PDF][PDF] Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship

V Podobnik, I Lovrek - Lecture Notes in Computer Science, 2010 - academia.edu
In this article we propose an agent-based solution for enabling paradigm shift from CRM
(Customer Relationship Management) to CMR (Customer-Managed Relationship). Namely …

Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship

V Podobnik, I Lovrek - Lecture notes in computer science, 2010 - croris.hr
Sažetak In this article we propose an agent-based solution for enabling paradigm shift from
CRM (Customer Relationship Management) to CMR (Customer-Managed Relationship) …
[PDF] academia.edu

[PDF][PDF] Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship

V Podobnik, I Lovrek - Lecture Notes in Computer Science, 2010 - academia.edu
In this article we propose an agent-based solution for enabling paradigm shift from CRM
(Customer Relationship Management) to CMR (Customer-Managed Relationship). Namely …

[引用][C] Telco Agent: Enabler of Paradigm Shift towards Customer-Managed Relationship

V Podobnik, I Lovrek - Knowledge-Based and Intelligent Information and …, 2010 - Springer