[PDF][PDF] Are Chatbots the Key to Success in Customer Service for Logistics Companies? A Statistical Study of 10 of the Most Important Companies in South America

PR De Santis - journal.oscm-forum.org
This article aims to investigate the effectiveness of chatbots in improving customer service
for logistics companies, focusing on ten of the most important companies in South America …

Are Chatbots the Key to Success in Customer Service for Logistics Companies? A Statistical Study of 10 of the Most Important Companies in South America

PR De Santis - Operations and Supply Chain Management …, 2024 - journal.oscm-forum.org
This article aims to investigate the effectiveness of chatbots in improving customer service
for logistics companies, focusing on ten of the most important companies in South America …