The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?

J Balakrishnan, SS Abed, P Jones - Technological Forecasting and Social …, 2022 - Elsevier
The growing usage of chatbots in the service industry indicates the ongoing transformation
occurring in this sector. However, minimal research has (i) investigated the important …
被引用次数：111 相关文章

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?

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The growing usage of chatbots in the service industry indicates the ongoing transformation
occurring in this sector. However, minimal research has (i) investigated the important …

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?

J Balakrishnan, SS Abed, P Jones - Technological Forecasting and …, 2022 - ideas.repec.org
The growing usage of chatbots in the service industry indicates the ongoing transformation
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J Balakrishnan, SS Abed, P Jones - … Forecasting and Social …, 2022 - cronfa.swan.ac.uk
The growing usage of chatbots in the service industry indicates the ongoing transformation
occurring in this sector. However, minimal research has (i) investigated the important …

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?

J Balakrishnan, SS Abed, P Jones - … Forecasting and Social …, 2022 - cronfa.swan.ac.uk
The growing usage of chatbots in the service industry indicates the ongoing transformation
occurring in this sector. However, minimal research has (i) investigated the important …