Designing technology for on‐demand delivery: The effect of customer tipping on crowdsourced driver behavior and last mile performance

VE Castillo, DA Mollenkopf, JE Bell… - Journal of Operations …, 2022 - Wiley Online Library
Crowdsourcing technology platforms specializing in on‐demand last mile delivery face a
novel problem—heightened agent independence increases uncertainty in last mile delivery …
被引用次数：27 相关文章

Designing technology for on‐demand delivery:: The effect of customer tipping on crowdsourced driver behavior and last mile performance

VE Castillo, DA Mollenkopf, JE Bell… - Journal of Operations …, 2022 - dl.acm.org
Crowdsourcing technology platforms specializing in on‐demand last mile delivery face a
novel problem—heightened agent independence increases uncertainty in last mile delivery …