Mapping Library Users' Loyalty through LibQUAL+: Mediating Role of Users' Satisfaction
A Iqbal, I Hussain Asad - Journal of Library Administration, 2023 - Taylor & Francis
The purpose of this study was to investigate the gap between library users' expected and
perceived library services and to examine the role of library services in developing user …
perceived library services and to examine the role of library services in developing user …
Mapping Library Users' Loyalty through LibQUAL+: Mediating Role of Users' Satisfaction
A Iqbal, I Hussain Asad - Journal of Library Administration, 2023 - ingentaconnect.com
The purpose of this study was to investigate the gap between library users' expected and
perceived library services and to examine the role of library services in developing user …
perceived library services and to examine the role of library services in developing user …