Interval type-2 fuzzy multi-attribute decision-making approaches for evaluating the service quality of Chinese commercial banks

G Tang, F Chiclana, XC Lin, P Liu - Knowledge-Based Systems, 2020 - Elsevier
In today's world, with increased competition, the service quality of Chinese commercial
banks is recognized as a major factor that is responsible for enhancing competitiveness …

[PDF][PDF] Interval type-2 fuzzy multi-attribute decision-making approaches for evaluating the service quality of Chinese commercial banks

G Tang, F Chiclana, XC Lin, P Liu - 2020 - dora.dmu.ac.uk
In today's world, with increased competition, the service quality of Chinese commercial
banks is recognized as a major factor that is responsible for enhancing competitiveness …

Interval type-2 fuzzy multi-attribute decision-making approaches for evaluating the service quality of Chinese commercial banks

G Tang, F Chiclana, XC Lin, P Liu - 2020 - dl.acm.org
In today's world, with increased competition, the service quality of Chinese commercial
banks is recognized as a major factor that is responsible for enhancing competitiveness …