Adoption of AI-based chatbots for hospitality and tourism

R Pillai, B Sivathanu - International Journal of Contemporary …, 2020 - emerald.com
Purpose This study aims to investigate the customers' behavioral intention and actual usage
(AUE) of artificial intelligence (AI)-powered chatbots for hospitality and tourism in India by …

Adoption of AI-based chatbots for hospitality and tourism

R Pillai, B Sivathanu - International Journal of Contemporary …, 2020 - ingentaconnect.com
Purpose This study aims to investigate the customers' behavioral intention and actual usage
(AUE) of artificial intelligence (AI)-powered chatbots for hospitality and tourism in India by …

Adoption of AI-based chatbots for hospitality and tourism.

R Pillai, B Sivathanu - 2020 - cabidigitallibrary.org
Purpose: This study aims to investigate the customers' behavioral intention and actual usage
(AUE) of artificial intelligence (AI)-powered chatbots for hospitality and tourism in India by …