[图书][B] Call center optimization

G Koole - 2013 - books.google.com
This book gives an accessible overview of the role and potential of mathematical
optimization in call centers. It deals extensively with all aspects of workforce management …
被引用次数：130 相关文章

[引用][C] Call Center Optimisation

GM Koole - 2013 - research.vu.nl
Call Center Optimisation — Vrije Universiteit Amsterdam Skip to main navigation Skip to
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