In this article, the authors propose that in a multichannel environment, evaluative conflicts
(dissynergies) between service channels exist. Building on status quo bias theory, they …

In this article, the authors propose that in a multichannel environment, evaluative conflicts
(dissynergies) between service channels exist. Building on status quo bias theory, they …

抄録< jats: p> In this article, the authors propose that in a multichannel environment,
evaluative conflicts (dissynergies) between service channels exist. Building on status quo …

This study shows that in a multichannel environment, conflicts (dissynergies) between
service channels exist. Building on status quo bias theory, the authors develop a model that …

In this article, the authors propose that in a multichannel environment, evaluative conflicts
(dissynergies) between service channels exist. Building on status quo bias theory, they …

In this article, the authors propose that in a multichannel environment, evaluative conflicts
(dissynergies) between service channels exist. Building on status quo bias theory, they …

In this article, the authors propose that in a multichannel environment, evaluative conflicts
(dissynergies) between service channels exist. Building on status quo bias theory, they …

In this article, the authors propose that in a multichannel environment, evaluative conflicts
(dissynergies) between service channels exist. Building on status quo bias theory, they …

In this article, the authors propose that in a multichannel environment, evaluative conflicts
(dissynergies) between service channels exist. Building on status quo bias theory, they …

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