[HTML][HTML] Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren, V Urovi - Journal of Service …, 2020 - emerald.com
Purpose With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren, V Urovi - Journal of Service …, 2020 - emerald.com
Purpose With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

Half human, half machine-augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren… - Journal of Service …, 2020 - cris.maastrichtuniversity.nl
Purpose With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren… - Journal of Service …, 2020 - ingentaconnect.com
PurposeWith the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

Half human, half machine: Augmenting service employees with AI for interpersonal emotion regulation

A Henkel, S Bromuri, D Iren, V Urovi - 16th International Research …, 2020 - research.ou.nl
Purpose–With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

[PDF][PDF] Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren… - Journal of Service …, 2020 - expertjudgment.com
Purpose–With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

[PDF][PDF] Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren… - Journal of Service …, 2020 - expertjudgment.com
Purpose–With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

[PDF][PDF] Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren… - Journal of Service …, 2020 - scholar.archive.org
Purpose–With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

[PDF][PDF] Half human, half machine–augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, D Iren, V Urovi - 2020 - pdfs.semanticscholar.org
Purpose–With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …

Half human, half machine: augmenting service employees with AI for interpersonal emotion regulation

AP Henkel, S Bromuri, YD Iren, V Urovi - Journal of Service …, 2020 - research.ou.nl
Purpose With the advent of increasingly sophisticated AI, the nature of work in the service
frontline is changing. The next frontier is to go beyond replacing routine tasks and …