The impact of franchisor resources, relational capital, and market responsiveness on franchisee performance: From the dynamic capability perspective

S Chien - Management Science Letters, 2024 - m.growingscience.com
… , market responsiveness, and franchisee performance. Based on data collected from 152
franchisees … analysis revealed that market responsiveness, franchisor resources and relational …

Entrepreneurial orientation, dynamic capability, and franchisee performance: The role of market responsiveness

SY Chien - Entrepreneurship Research Journal, 2024 - degruyter.com
… EO and the franchisee’s market responsiveness improves franchised-outlet performance.
The internal process through which the franchisee’s perceptions of the franchisor’s EO and …

Performance of franchisee: the role of reciprocal resources, relationship quality and cultural sensitivity

TD Luu, KHN Mai, CC Huynh, NHT Phan… - … of Emerging Markets, 2023 - emerald.com
… dynamic capabilities (innovation and responsiveness) on franchisee performance. The
research findings also indicate that cultural sensitivity moderates the effect of franchise …

International franchising and performance: a resource-based perspective

N Ghantous, SS Das - International Journal of Retail & Distribution …, 2018 - emerald.com
… Foreign franchisees are the main source of foreign market intelligence, regularly informing
… Hence, franchisees perceive responsiveness as a sign that franchisors value their market

Market orientation and business performance: Evidence from franchising industry

YK Lee, SH Kim, MK Seo, SK Hight - International journal of hospitality …, 2015 - Elsevier
… This paper expands the existing literature by studying market orientation's relationships
with business performance by emphasizing business strategies with differentiation and cost …

Growth, uniformity, local responsiveness, and system‐wide adaptation in multiunit franchising

J Boulay, B Caemmerer, H Evanschitzky… - Journal of Small …, 2016 - Taylor & Francis
franchising (MUF) and performance on four key challenges in franchise chain management:
growth, uniformity, local responsiveness… located in various markets, MU franchisees may not …

From franchisee experience to customer experience: Their effects on franchisee performance

P Gill, SK Kim - Journal of the Academy of Marketing Science, 2021 - Springer
franchisee owner’s perspective, we unravel the performance … Bringing customers into
franchising research, we propose … a key contextual condition for the performance effect of an …

The franchisor—franchisee relationship: a key to franchise performance

JR Brown, CS Dev - Cornell hotel and restaurant …, 1997 - journals.sagepub.com
… My firm and this partner are very conscientious, responsive, and resourceful in maintaining
a … Our results clearly show the benefits of strong marketing partnership to be manifold: • …

Multiple-unit franchising and performance outcomes

K Bodey, S Weaven, D Grace - Journal of Business Economics and …, 2013 - Taylor & Francis
responsiveness and system-wide adaptation) upon franchise system performance across four
common multiple unit franchisingfranchisees to assist them in meeting local market needs…

Optimising franchisee sales and business performance

Rajagopal - Journal of Retail & Leisure Property, 2007 - Springer
… in a given market at a given time (t). In the process of enhancing the franchisee performance
for the … The demand for franchisee outlets is more responsive to the market conditions than …