This book describes, for the first time in pedagogical form, an approach to computer-based
work in complex sociotechnical systems developed over the last 30 years by Jens …

Over the past decade, Cognitive Work Analysis (CWA) has been one of the popular human
factors approaches for complex systems evaluation and design applications. This is …

Cognitive task and work analyses are approaches to the analysis and support of cognitive
work (rather than primarily physical or perceptual activities). Although a variety of methods …

'Complex sociotechnical systems' are systems made up of numerous interacting parts, both
human and non-human, operating in dynamic, ambiguous and safety critical domains …

Despite continued interest in Cognitive Work Analysis (CWA) techniques for the analysis
and design of complex, human-technology systems, few published accounts exist that …

Abstract The Applied Cognitive Work Analysis (ACWA) methodology has been specifically
tailored to be the cognitive task design portion of a high-quality, affordable systems …

This book talks about how to collect data about cognitive processes and events, how to
analyse CTA findings, and how to communicate them effectively. This is a handbook for …

Jens Rasmussen's multifaceted legacy includes cognitive work analysis (CWA), a framework
for the analysis, design, and evaluation of complex sociotechnical systems. After considering …

This volume is the first comprehensive history of task analysis, charting its origins from the
earliest applied psychology through to modern forms of task analysis that focus on the study …

Cognitive Work Analysis (CWA) is a systems-based approach to the analysis, modelling,
and design of complex sociotechnical systems that is particularly useful when working with …