To trust or not to trust smart consumer products: a literature review of trust-building factors

O Michler, R Decker, C Stummer - Management Review Quarterly, 2020 - Springer
Numerous “smart” consumer products are already available on the market, and the diversity
of such smart products is expected to increase considerably in the future. However, use …

Trust and mobile commerce in North America

S Hillman, C Neustaedter - Computers in Human Behavior, 2017 - Elsevier
Mobile Commerce (mCommerce) activities include the act of shopping and buying on
mobile devices, along with the more recent emergence of mobile payment systems. Within …

Alexa, can I trust you? Exploring consumer paths to trust in smart voice-interaction technologies

J Foehr, CC Germelmann - Journal of the Association for …, 2020 - journals.uchicago.edu
Trust is considered a prerequisite for consumer interaction with smart voice-interaction
technologies such as smart speakers, although how exactly this develops remains unclear …

Reflections on the dimensions of trust and trustworthiness among online consumers

D Gefen - ACM SIGMIS Database: the DATABASE for Advances …, 2002 - dl.acm.org
Trust is emerging as a potentially central aspect leading to IT acceptance. It is especially
needed in the case of gaining and later retaining consumers of online vendors. This has …

A qualitative investigation on consumer trust in mobile commerce

K Siau, H Sheng, F Nah… - International Journal of …, 2004 - inderscienceonline.com
Mobile commerce represents a significant development in e-commerce, offering
accessibility, ubiquity, mobility, and localisation to users. Despite the potential of mobile …

[HTML][HTML] Improving IoT technology adoption through improving consumer trust

A AlHogail - Technologies, 2018 - mdpi.com
Studies have shown that trust plays a crucial role in the consumers' decision to adopt
Internet of Things (IoT) technologies and services since it helps them to overcome …

[HTML][HTML] Smartness unleashed: a multilevel model for understanding consumers' perceptions and adoption across a myriad of smart offerings

A Fricke, N Pieper, DM Woisetschläger - Journal of Service Theory …, 2024 - emerald.com
Purpose Consumers' perceptions of product intelligence affect their willingness to accept
smart offerings. This paper explores how people perceive various smart products based on …

How Today's Consumers Perceive Tomorrow's Smart Products*

SA Rijsdijk, EJ Hultink - Journal of Product Innovation …, 2009 - Wiley Online Library
This paper investigates consumer responses to new smart products. Due to the application
of information technology, smart products are able to collect, process, and produce …

[PDF][PDF] Do consumers trust mobile service advertising?

R Davis, L Sajtos, AA Chaudhri - Contemporary …, 2011 - scholarlyexchange.org
Mobile services have rapidly become an important way for consumers to communicate,
encounter services and exchange information. Marketers are increasingly using this channel …

Trustmarks: Strategies for exploiting their full potential in e-commerce

FM Thompson, S Tuzovic, C Braun - Business Horizons, 2019 - Elsevier
Internet-based commerce has undergone explosive growth over the past decade and is
expected to keep growing. With the increasing popularity of online marketplaces, trust is …