Drawing on a qualitative, multi-case study of three kinds of geographically tethered gig work—
ride-hailing, delivery, and domestic services platforms—in the United States, I examine how …

Prior research has studied the detrimental impact of algorithmic management on gig workers
and strategies that workers devise in response. However, little work has investigated …

Gig workers, and the products and services they provide, play an increasingly ubiquitous
role in our daily lives. But despite growing evidence suggesting that worker well-being in gig …

Tracking is inherent in and central to the gig economy. Platforms track gig workers'
performance through metrics such as acceptance rate and punctuality, while gig workers …

This paper addresses calls for more research on privacy in the gig economy across a range
of work platforms. To understand privacy risks, behaviors, and consequences from the …

In 2018, Uber released an overhauled mobile application for its independent contractor
workforce, who had become increasingly dissatisfied by the lack of autonomy, transparency …

HCI and design studies have increasingly identified challenges for gig workers and
advocated for designs centered around worker justice. However, there's an existing …

Despite the evidence of harm that technology can inflict, commensurate policymaking to
hold tech platforms accountable still lags. This is pertinent to app-based gig workers, where …

3 strata, the platform economy further relegates these workers to even lower wages and
precarious positions that form part of a reserve army of labour where labour protections are …

This article explores how gig workers interact with more conventional employees. Drawing
on original qualitative and quantitative data from Instacart shoppers and grocery store staff …