The interaction effects of adhocracy culture, work experience on information acquisition and job performance of bank salespeople

MI Hamzah, AK Othman, A Fikry… - Journal of Financial …, 2023 - Springer
In view of increasing competition and stricter lending criteria within the corporate banking
space, the banking salesforce is expected to aggressively market services and solutions …

Elucidating salespeople's market orientation, proactive service behavior and organizational culture in the B2B banking sector: a Malaysian perspective

MI Hamzah, AK Othman, F Hassan - International Journal of Bank …, 2020 - emerald.com
Purpose Considering that little is known on market orientation at the individual level, this
study investigates the effects of individual market orientation on proactive service behavior …

The effects of frontline bank employees' social capital on adaptive selling behavior: serial multiple mediation model

MS Lee, J Yoo - International Journal of Bank Marketing, 2022 - emerald.com
Purpose This study investigated the effects of social capital on frontline bank employee's
adaptive selling behavior via the psychological process. Frontline bank employees' positive …

[PDF][PDF] The effect of personality, emotional intelligence and social network characteristics on sales performance: The mediating roles of market intelligence use …

ZL Wisker - 2011 - researchcommons.waikato.ac.nz
Today's account management is complex. The market is extremely competitive, technology
is making alternatives and low-distribution methods possible, product lifecycles are …

Mediating effects of individual market orientation on the link between learning orientation and job performance

MI Hamzah, AK Othman, F Hassan - Journal of Business & Industrial …, 2020 - emerald.com
Purpose The purpose of this paper is to examine whether individual market orientation
facilitates the development of learning orientation before influencing business-to-business …

The market-oriented contribution of individuals: Translating strategy into action

F Schlosser - 2004 - uwspace.uwaterloo.ca
This research explores the management problem of how individuals can influence the
development of a strategic orientation within a firm. A market orientation strategy builds upon …

Moderating role of customer orientation on the link between market oriented behaviors and proactive service performance among relationship managers in the …

MI Hamzah, AK Othman, F Hassan - Procedia-Social and Behavioral …, 2016 - Elsevier
Banking is one of the main sections of the service sector where knowledge and human
capital are considered the vital strategic asset, apart from loans and infrastructure …

Mediating role of individual market orientation in emotional intelligence and job performance relationship for banking industry

AA Sendaro, R Baharun - Global Business Review, 2020 - journals.sagepub.com
This empirical article fills the research gap by testing individual market orientation as a
mediator in the relationship between the emotional intelligence (EI) and individual …

The relationship between conscientiousness, openness to experience, knowledge-hiding behavior and job performance of employees

NK Nguyễn, NTH Nguyễn - Global Knowledge, Memory and …, 2024 - emerald.com
Purpose Knowledge-hiding behavior can lead to adverse consequences for individuals and
organizations. Therefore, the purpose of this study is to examine the relationship between …

[图书][B] Behavioural finance in islamic finance, a new approach

A Kaakeh - 2018 - ddd.uab.cat
This Dissertation tests the factors affecting the attitude and intention of consumers toward
Islamic finance in two different countries, it also tests the factors affecting the self-efficacy …