The book focuses on the role of social media in emergency communication, adopting a multidisciplinary approach. Two theoretical chapters offer a conceptual framework for …
RZ Medina, JCL Diaz - Social Media and Local Governments: Theory and …, 2016 - Springer
Social media has changed the way public administrations face their strategic communications, to the point that social media networks are considered even more effective …
The main goal of this paper is analysing how user's location, relative to the epicenter of an earthquake, affects the different tweeting strategies adopted. For this purpose, we analyze a …
S Tagliacozzo, M Magni - Environmental Hazards, 2018 - Taylor & Francis
Post-disaster reconstruction (PDR) poses specific and complex challenges that government agencies have to deal with. Existing crisis management and communication models as well …
N Noor, R Okhai, TB Jamal, N Kapucu, YG Ge… - International Journal of …, 2024 - Elsevier
As social media platforms have become vital means of communication, it has become imperative for emergency managers and policy makers to understand how people are …
In this paper we examine the use of Twitter and Facebook in two dramatic earthquakes that hit Italy: L'Aquila (in 2009) and Emilia (in 2012). Indeed, disasters disrupt everyday life and …
In this study, we investigate the communication behaviour in Twitter during the rise of a corporate crisis. In September 2015, the emission scandal of Volkswagen (also known as …
We investigated Twitter communications by the media and institutions regarding two emergency situations which had a major impact in Europe: the accident of Germanwings …
Purpose The purpose of this paper is to investigate the communication behaviour on Twitter during the rise of a preventable corporate crisis. It aims to contribute to situational crisis …