Retailing and servicing strategies for an imperfect production with variable lead time and backorder under online-to-offline environment.

SB Choi, BK Dey, B Sarkar - Journal of Industrial & …, 2023 - search.ebscohost.com
Abstract Online-to-offline (O2O) retailing strategy is one of the trending topics in the business
industry. The current study focuses on an advanced retailing strategy for a single item for a …

Intelligent servicing strategy for an online-to-offline (O2O) supply chain under demand variability and controllable lead time

SB Choi, BK Dey, SJ Kim, B Sarkar - RAIRO-operations Research, 2022 - rairo-ro.org
With the advancement of technologies, industries tries to adopt the advantages of the
technology. Customers are busy in their daily life, and the online platform is the best option …

[HTML][HTML] A sustainable online-to-offline (O2O) retailing strategy for a supply chain management under controllable lead time and variable demand

B Sarkar, BK Dey, M Sarkar, A AlArjani - Sustainability, 2021 - mdpi.com
Every industry always tries to provide the best service to its consumers. To provide better
service to the consumer and optimize profit, a sustainable online-to-offline retailing strategy …

The influence of online subsidies service on online-to-offline supply chain

Q Xu, WJ Wang, Z Liu, P Tong - Asia-Pacific Journal of Operational …, 2018 - World Scientific
Online-to-offline (O2O) business model is the new online shopping model in which
consumers purchase products or services online and get the products or services in offline …

Is online-to-offline customer care support essential for consumer service?

B Sarkar, BK Dey - Journal of Retailing and Consumer Services, 2023 - Elsevier
Customer satisfaction is the main pillar for convenient and profitable retailing. The retail
sector continuously tried to develop new strategies to improve consumer satisfaction. It is …

Is the online-offline buy-online-pickup-in-store retail strategy best among other product delivery strategies under variable lead time?

B Sarkar, S Kar, K Basu, YW Seo - Journal of Retailing and Consumer …, 2023 - Elsevier
Every industry improves customer satisfaction by either preventing stockout situations or
fulfilling the customer's demand by reducing lead time and variance of the lead time with …

Omnichannel retailing with different order fulfillment and return options

Y Liu, Y Xiao, Y Dai - International Journal of Production Research, 2023 - Taylor & Francis
The omnichannel strategies buy-online-and-return-in-store (BORS) and buy-online-and-pick-
up-in-store (BOPS) have attracted attention from both industry and academia. In practice …

Ordering and transferring model of dual-channel supply chain with delivery time difference

F Xu, H Wang - Advanced Engineering Informatics, 2021 - Elsevier
Customers with different delivery times in online and offline channels often lead to conflicts
between two channels, which causes the loss of a large number of customers. Therefore, it …

Pricing and production decisions in a dual-channel closed-loop supply chain with (re) manufacturing

Z Liu, J Chen, C Diallo, U Venkatadri - International Journal of Production …, 2021 - Elsevier
The development of information technologies and e-commerce has allowed many
companies to set up online platforms to sell their products in dual-channel supply chain (SC) …

Financing strategy in fresh product supply chains under e-commerce environment

R Tang, L Yang - Electronic Commerce Research and Applications, 2020 - Elsevier
The popularity of e-commerce motivates more and more retailers to open the online
channel. This paper investigates a fresh product supply chain consisting of a supplier and a …