Crowdsourcing logistics-based O2O (online to offline) has been increasingly implemented to
help individuals or merchants tackle down the problem of intra city instant delivery in China …

Purpose-The booming development of the new business model of local e-commerce has
challenged the distribution capability of traditional urban logistics company in China …

The quality of delivery service encounters in which crowdsourced couriers and customers
highly interact and mutually influence each other affects their attitudes and behaviours …

Purpose Digital freight platform is an innovation practice of green concept, sharing economy
and crowdsourcing concept in China's logistics field. It has many advantages, such as …

Last-mile delivery played a crucial role in e-commerce success. On-demand and
personalized delivery services were required, including flexibility, visibility, and faster …

With crowd logistics becoming a crucial part of the last-mile delivery challenge in many
cities, continued participation of crowd workers has become an essential issue affecting the …

The e-commerce boom has led to overwhelming demand for personalized delivery services.
Accordingly, various start-ups and tech companies provide crowd-shipping services that aim …

With the lazy economy's rise in the digital era, the demand for crowdsourcing logistics
delivery is increasing. In this process, the continued participation of crowdworkers has been …

Contactless logistics services, including contactless shopping and delivery, have garnered
great attention from the public, and questionnaire survey is an effective way to understand …

With the rapid development of Internet information technologies such as big data, artificial
intelligence, and cloud computing (Perego et al., 2011), the sharing economy has been …