Customer-oriented quality of service management method for the future intent-based networking

M Beshley, P Veselý, A Pryslupskyi, H Beshley… - Applied Sciences, 2020 - mdpi.com
The rapid development and spread of communication technologies is now becoming a
global information revolution. Customers have a need for communication services, which …

From service level agreements (SLA) to experience level agreements (ELA): The challenges of selling QoE to the user

M Varela, P Zwickl, P Reichl, M Xie… - 2015 IEEE …, 2015 - ieeexplore.ieee.org
In contrast to the rather network-centric notion of Quality of Service (QoS), the concept of
Quality of Experience (QoE) has a strongly user-centric perspective on service quality in …

[PDF][PDF] User utility function as quality of experience (qoe)

MA Khan, U Toseef - Proceedings of the ICN, 2011 - researchgate.net
The realization of a user-centric paradigm will revolutionize future wireless networks. For this
innovative concept to materialize, a paradigm shift is required from a long-term contractual …

[图书][B] Quality information and knowledge

KT Huang, YW Lee, RY Wang - 1998 - dl.acm.org
Quality information and knowledge | Guide books skip to main content ACM Digital Library
home ACM home Google, Inc. (search) Advanced Search Browse About Sign in Register …

QoE-aware OTT-ISP collaboration in service management: Architecture and approaches

A Floris, A Ahmad, L Atzori - ACM Transactions on Multimedia …, 2018 - dl.acm.org
It is a matter of fact that quality of experience (QoE) has become one of the key factors
determining whether a new multimedia service will be successfully accepted by the final …

Ensuring quality of service in a communications network

H Mueller, J Totzke - US Patent 7,844,817, 2010 - Google Patents
BACKGROUND In modern communication systems, communication con nections (for
example, communication connections for the transmission of speech, Video or multimedia …

[PDF][PDF] Service quality to e-service quality: A paradigm shift

S Firdous, R Farooqi - … of the International Conference on Industrial …, 2019 - ieomsociety.org
The revolution in technology has completely transformed the way business organizations
operate, serve and retain their customers. The new phenomenon of information technology …

A new global quality of service model: QoXphere

E Ibarrola, E Saiz, L Zabala… - IEEE Communications …, 2014 - ieeexplore.ieee.org
The telecommunications sector has experienced significant changes over the past few
years. The advent and rise of new applications and services, together with a competitive …

[HTML][HTML] Service quality management based on the application of the ITIL standard

H Gil-Gómez, R Oltra-Badenes, W Adarme-Jaimes - Dyna, 2014 - scielo.org.co
The modern world has led companies to become increasingly competitive, highlighting the
customer as the core element of commercialization processes, and also recognizing the …

Intellectual method of operational evaluation of the network element state to ensure the quality of services in corporate multiservice communications networks

S Ageev, V Karetnikov, E Olkhovik… - E3S Web of …, 2020 - e3s-conferences.org
The work proposes and investigates an intelligent method and algorithms for on-line
assessment of the state of network elements to ensure the required quality indicators of …