Freelancing platforms, such as Upwork, represent an expansion of the gig economy to encompass knowledge-based work. Prior research in HCI has primarily focused on forms of …
Online freelancing is growing rapidly. However, despite this rapid growth, we have a limited understanding of online freelancers' long-term experiences and evolution, or how online …
Freelancing platforms, such as Upwork and Fiverr, have become a viable source of work for millions of freelancers worldwide. However, these gig economy systems are not typically …
I Munoz, M Dunn, S Sawyer, E Michaels - Proceedings of the ACM on …, 2022 - dl.acm.org
We advance the concept of deconstructed identity to explain how online workers' identities are being reshaped, diminished and controlled by digital labor platforms. We focus on online …
As more individuals consider permanently working from home, the online labor market continues to grow as an alternative working environment. While the flexibility and autonomy …
Online labour platforms promise efficient, low-friction matching of workers with clients at scale and on-demand. Prior studies on Upwork have shown that the combination of …
Many workers have been drawn to the gig economy by the promise of flexible, autonomous work, but scholars have highlighted how independent working arrangements also come with …
I Munoz, M Dunn, S Sawyer - International Conference on Information, 2022 - Springer
We report findings and discuss implications from a panel study of 68 US-based online freelancers. These findings emerge from analysis of two rounds of data collection: The first …
A Blaising, L Dabbish - Proceedings of the ACM on Human-Computer …, 2022 - dl.acm.org
Individuals increasingly turn to online freelance platforms to find flexible, remote, knowledge- based work. Yet we have only begun to understand the challenges new freelancers face …