Understanding platform mediated work-life: a diary study with gig economy freelancers

JC Alvarez de la Vega, ME Cecchinato… - Proceedings of the …, 2023 - dl.acm.org
Online freelancing platforms, such as Upwork, hold great promise in enabling flexible work
opportunities where freelancers can combine their work with other life responsibilities …

“Why lose control?” A Study of Freelancers' Experiences with Gig Economy Platforms

J Alvarez De La Vega, M Cecchinato, J Rooksby - 2021 - nrl.northumbria.ac.uk
Freelancing platforms, such as Upwork, represent an expansion of the gig economy to
encompass knowledge-based work. Prior research in HCI has primarily focused on forms of …

Making it work, or not: A longitudinal study of career trajectories among online freelancers

A Blaising, Y Kotturi, C Kulkarni, L Dabbish - Proceedings of the ACM on …, 2021 - dl.acm.org
Online freelancing is growing rapidly. However, despite this rapid growth, we have a limited
understanding of online freelancers' long-term experiences and evolution, or how online …

Design opportunities for freelancing platforms: Online freelancers' views on a worker-centred design fiction

JC Alvarez De La Vega, ME Cecchinato… - Proceedings of the 1st …, 2022 - dl.acm.org
Freelancing platforms, such as Upwork and Fiverr, have become a viable source of work for
millions of freelancers worldwide. However, these gig economy systems are not typically …

Platform-mediated Markets, Online Freelance Workers and Deconstructed Identities

I Munoz, M Dunn, S Sawyer, E Michaels - Proceedings of the ACM on …, 2022 - dl.acm.org
We advance the concept of deconstructed identity to explain how online workers' identities
are being reshaped, diminished and controlled by digital labor platforms. We focus on online …

A Little Too Personal: Effects of Standardization versus Personalization on Job Acquisition, Work Completion, and Revenue for Online Freelancers

J Hsieh, Y Hong, G Burtch, H Zhu - … of the 2022 CHI Conference on …, 2022 - dl.acm.org
As more individuals consider permanently working from home, the online labor market
continues to grow as an alternative working environment. While the flexibility and autonomy …

Collaboration, invisible work, and the costs of macrotask freelancing

S Hulikal Muralidhar, S Rintel, S Suri - … of the ACM on Human-Computer …, 2022 - dl.acm.org
Online labour platforms promise efficient, low-friction matching of workers with clients at
scale and on-demand. Prior studies on Upwork have shown that the combination of …

Work precarity and gig literacies in online freelancing

W Sutherland, MH Jarrahi, M Dunn… - Work, Employment …, 2020 - journals.sagepub.com
Many workers have been drawn to the gig economy by the promise of flexible, autonomous
work, but scholars have highlighted how independent working arrangements also come with …

Flexibility, occupation and gender: insights from a panel study of online freelancers

I Munoz, M Dunn, S Sawyer - International Conference on Information, 2022 - Springer
We report findings and discuss implications from a panel study of 68 US-based online
freelancers. These findings emerge from analysis of two rounds of data collection: The first …

Managing the transition to online freelance platforms: Self-directed socialization

A Blaising, L Dabbish - Proceedings of the ACM on Human-Computer …, 2022 - dl.acm.org
Individuals increasingly turn to online freelance platforms to find flexible, remote, knowledge-
based work. Yet we have only begun to understand the challenges new freelancers face …