Powering an ai chatbot with expert sourcing to support credible health information access

Z Xiao, QV Liao, M Zhou, T Grandison, Y Li - Proceedings of the 28th …, 2023 - dl.acm.org
During a public health crisis like the COVID-19 pandemic, a credible and easy-to-access
information portal is highly desirable. It helps with disease prevention, public health …

[HTML][HTML] Chloe for COVID-19: evolution of an intelligent conversational agent to address infodemic management needs during the COVID-19 pandemic

S Siedlikowski, LP Noël, SA Moynihan… - Journal of Medical Internet …, 2021 - jmir.org
There is an unprecedented demand for infodemic management due to rapidly evolving
information about the novel COVID-19 pandemic. This viewpoint paper details the evolution …

[HTML][HTML] Meeting the behavioral health needs of health care workers during COVID-19 by leveraging chatbot technology: development and usability study

M Jackson-Triche, D Vetal, EM Turner, P Dahiya… - Journal of medical …, 2023 - jmir.org
Background During the COVID-19 pandemic, health care systems were faced with the
urgent need to implement strategies to address the behavioral health needs of health care …

Chatbot use cases in the Covid-19 public health response

P Amiri, E Karahanna - Journal of the American Medical …, 2022 - academic.oup.com
Objective To identify chatbot use cases deployed for public health response activities during
the Covid-19 pandemic. Material and Methods We searched PubMed/MEDLINE, Web of …

Leveraging conversational technology to answer common COVID-19 questions

M McKillop, BR South, A Preininger… - Journal of the …, 2021 - academic.oup.com
The rapidly evolving science about the Coronavirus Disease 2019 (COVID-19) pandemic
created unprecedented health information needs and dramatic changes in policies globally …

Answering questions on COVID-19 in real-time

J Lee, SS Yi, M Jeong, M Sung, WJ Yoon… - arXiv preprint arXiv …, 2020 - arxiv.org
The recent outbreak of the novel coronavirus is wreaking havoc on the world and
researchers are struggling to effectively combat it. One reason why the fight is difficult is due …

Extracting medical knowledge from crowdsourced question answering website

Y Li, C Liu, N Du, W Fan, Q Li, J Gao… - … Transactions on Big …, 2016 - ieeexplore.ieee.org
The medical crowdsourced question answering (Q&A) websites are booming in recent
years, and an increasingly large amount of patients and doctors are involved. The valuable …

Consumer health information and question answering: helping consumers find answers to their health-related information needs

D Demner-Fushman, Y Mrabet… - Journal of the American …, 2020 - academic.oup.com
Objective Consumers increasingly turn to the internet in search of health-related information;
and they want their questions answered with short and precise passages, rather than …

Jennifer for COVID-19: An NLP-Powered Chatbot Built for the Peopleand by the People to Combat Misinformation

Y Li, T Grandison, P Silveyra, A Douraghy… - ACL 2020 Workshop …, 2020 - diva-portal.org
Abstract Just as SARS-CoV-2, a new form of coronavirus continues to infect a growing
number of people around the world, harmful misinformation about the outbreak also …

[HTML][HTML] Health chatbots for fighting COVID-19: a scoping review

M Almalki, F Azeez - Acta Informatica Medica, 2020 - ncbi.nlm.nih.gov
Background: Health chatbots are rising in popularity and capability for fighting the novel
SARS-CoV-2 coronavirus (COVID-19). Objectives: This study aims to review the current …