Advanced technologies assist diverse entities in becoming network actors, exchanging
resources and co-creating value together to achieve service innovation. However, tensions …

Abstract Service innovation research has extended the study of service ecosystems to
embrace the role of platforms, thus creating a sustainable advantage in competitive markets …

Drawing on service-dominant logic and institutional theory, this paper examines innovation
as a process that unfolds through changes in the institutional arrangements that govern …

Purpose This study aims to understand and explain how institutional change occurs at the
level of value co-creation practices in service ecosystems. Despite the centrality of collective …

Scholars in marketing, innovation, and organizational research (Koskela-Huotari et al. 2016;
Lawrence and Suddaby, 2006; Lawrence et al., 2009; Vargo and Lusch, 2016) have started …

This conceptual dissertation aims to build an integrative and transdisciplinary framework of
market evolution by reconnecting the study of innovations and markets, with help from the …

Purpose. The aim of the paper is to investigate characteristics, tools and rules of platforms,
which have a relevant role in value co-creation processes. Based on the Service Dominant …

This paper extends research on innovation as institutional change within service science
and service-dominant (SD) logic by conceptualizing the emergence of novel solutions in …

Purpose–The aim is to introduce a sociological perspective on resource integration and
value co-creation into service research using a service systems approach. Methodology …

Most descriptions of service ecosystems, which provide the foundations for value co-
creation, focus on resource integration. In contrast, this article emphasizes the actor's key …