The ability to share the collective memory of workers across an organization can be a critical
organizational asset. Researchers and practitioners recognize organizational memory as an …

Although there is increasing interest in the organizational learning process appearing in the
marketing literature, there is relatively little research that relates these concepts to the …

Organizational Memories are the means by which organizations remember. With human
memory as an analogy, organizational memories represent 1) the long-term memory of …

After nearly 10 years of research,“organizational memory”(OM) has become overworked and
confused. Burdened by a practical wish to reuse organizational experience, researchers …

Research on memory-based choice processes (Keller 1987, Lynch, Marmorstein and
Weigold 1988, Sanbonmatsu and Fazio 1990) has typically examined the effect of variables …

The benefits of an organizational memory are ultimately determined by the usefulness of the
organizational memory as perceived by its users. Therefore, an improvement of an …

The need for some form of" organizational memory"(OM) has become increasingly
recognized by many organizations in the current complex and turbulent business …

Organizations generally make use of two kinds of knowledge: formal and informal. The two
can be distinguished based on the extent of documentation. Formal knowledge is usually …

WINTER 2 0 0 1 experiences so they can be recalled when relevant (Schank, 1982).
Constant searches for old information serve to prepare individuals for understanding and …

Organizational memory is a topic currently receiving attention from a variety of disciplines
including organizational studies, communication, and information systems. As a concept, it …