What creates trust and who gets loyalty in social commerce?

J Yeon, I Park, D Lee - Journal of Retailing and consumer services, 2019 - Elsevier
With the spread of smartphones and the growth of Internet retailing, new possibilities for
social commerce have opened up within existing social network services (SNSs). Within …

A social commerce investigation of the role of trust in a social networking site on purchase intentions

N Hajli, J Sims, AH Zadeh, MO Richard - Journal of Business Research, 2017 - Elsevier
Trust is a crucial issue in online shopping environments, but it is more important in social
commerce platforms due to the salient role of peer-generated contents. This article …

The driving forces of Facebook social commerce

AS Al-Adwan, H Kokash - Journal of theoretical and applied electronic …, 2019 - mdpi.com
Trust is viewed as a crucial factor in social commerce due to the prominent role and
significant amount of peer-generated contents. The current study aims to investigate the …

Antecedents and consequences of trust in online product recommendations: An empirical study in social shopping

KL Hsiao, J Chuan‐Chuan Lin, XY Wang… - Online Information …, 2010 - emerald.com
Purpose–This paper aims to improve understanding of the reasons why people trust the
information about product recommendations on social shopping networks of websites, a …

Social word of mouth: How trust develops in the market

N Hajli, X Lin, M Featherman… - International Journal of …, 2014 - journals.sagepub.com
Consumer trust is essential for a business to successfully promote new products and
services. This paper develops a trust model from a social commerce perspective by …

Building e-commerce satisfaction and boosting sales: The role of social commerce trust and its antecedents

X Lin, X Wang, N Hajli - International Journal of Electronic …, 2019 - Taylor & Francis
Consumers are relying increasingly on social commerce for making their purchase
decisions, and e-vendors have great interests in applying social commerce features in the …

The impact of positive valence and negative valence on social commerce purchase intention

N Hajli - Information Technology & People, 2020 - emerald.com
Purpose New research emphasizes the importance of social communications in e-
commerce purchase decision-making processes but there are many technical and social …

Trust and consumers' purchase intention in a social commerce platform: A meta-analytic approach

J Wang, F Shahzad, Z Ahmad, M Abdullah… - Sage …, 2022 - journals.sagepub.com
E-commerce and social media integration are becoming increasingly popular throughout the
world, particularly with the emergence of Web 2.0 technology. In a social commerce (SC) …

Effects of various characteristics of social commerce (s-commerce) on consumers' trust and trust performance

S Kim, H Park - International journal of information management, 2013 - Elsevier
The development of social networking sites (SNSs) has given rise to a new e-commerce
paradigm called social commerce (s-commerce). S-commerce is a subset of e-commerce …

Effect of social commerce factors on user purchase behavior: An empirical investigation from renren. com

Y Bai, Z Yao, YF Dou - International Journal of Information Management, 2015 - Elsevier
As a new type of e-commerce, social commerce is an emerging marketing form in which
business is conducted via social networking platforms. It is playing an increasingly important …