The aim of this study is to capture the impact of different dimensions of services of mobile
banking on customer satisfaction for the mobile banking users for rural areas of Bangladesh …

Purpose This study aims to explore the potential determinants of customers' satisfaction with
the Islamic banking system and highlights the fact that both internal and external factors play …

ABSTRACT COVID-19 pandemic posed a great challenge for the financial industry in
Ethiopia leading to an increase of mobile banking services which becomes a new normal …

Purpose–this report focus on this tends to present what is the relationship between mobile
banking service in the financial industry in China and customer satisfaction and how …

This article aims to understand the association between service quality and customer
satisfaction to use mobile banking through structural equation model, because, Bangladesh …

The study is an out breaking study in the context of COVID-19; since this examined the gap
between customer perception and service quality of banking sector of Sri Lankan during the …

In the world of today's telecommunication and internet based digital business economy,
mobile banking is a milestone for banking sector. Like other developing countries, the …

Bangladesh is a densely populated country of the world. More than 170 million people live
in this country. Mobile banking is a very important and new phenomenon in Bangladesh. In …

COVID-19 is a virus developed in 2019 from the corona family virus. It is spreading across
the world since Dec 2019 by the close contact of an infected person or fomites of COVID-19 …

Limited access to financial services is considered as a vital bottleneck for curbing poverty in
Bangladesh. Digital technology such as mobile banking can contribute to accelerate …