Impact assessment of social media usage in B2B marketing: A review of the literature and a way forward

NK Tiwary, RK Kumar, S Sarraf, P Kumar… - Journal of Business …, 2021 - Elsevier
Although various critical elements, such as media publicity, word of mouth, legislation, and
environmental factors, are not under the control of a company, they play a significant role in …

Why and how are social media used in a B2B context, and which stakeholders are involved?

S Andersson, N Wikström - Journal of Business & Industrial Marketing, 2017 - emerald.com
Purpose This study aims to explore why and how business-to-business (B2B) companies
use social media and which users and stakeholders they communicate with …

Antecedents of social media B2B use in industrial marketing context: customers' view

H Keinänen, O Kuivalainen - Journal of Business & Industrial …, 2015 - emerald.com
Purpose–The purpose of this study is to clarify business-to-business (B2B) customers'
behavior regarding their social media use for B2B purposes and the antecedents of this …

Adoption strategies of social media in B2B firms: a multiple case study approach

M Lashgari, C Sutton-Brady… - Journal of Business & …, 2018 - emerald.com
Purpose The purpose of this study is to clarify business-to-business (B2B) firms' strategies of
social media marketing communication. The study aims to explore the factors contributing to …

The use of social media in B2B marketing and branding: An exploratory study

R Brennan, R Croft - Journal of customer behaviour, 2012 - ingentaconnect.com
While the tools of social media are ubiquitous in contemporary consumer marketing, there is
little evidence about the extent to which they have been adopted by business-to-business …

Insights on the adoption of social media marketing in B2B services

N Buratti, F Parola, G Satta - The TQM Journal, 2018 - emerald.com
Purpose The purpose of this paper is to review extant literature on social media marketing
(SMM) in B2B service markets, by scrutinizing and categorizing potential benefits for firms …

Utilization and effectiveness of social media message strategy: how B2B brands differ from B2C brands

J Zhang, M Du - Journal of Business & Industrial Marketing, 2020 - emerald.com
Purpose This study aims to investigate how business-to-business (B2B) companies use
message strategies on social media platform and how these strategies are effective in …

Analysis of content creation in social media by B2B companies

L Huotari, P Ulkuniemi, S Saraniemi… - Journal of Business & …, 2015 - emerald.com
Purpose–The present study aims to examine how business-to-business (B2B) marketers
can influence content creation in social media. Social media tools are becoming an …

Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review

S Cartwright, H Liu, C Raddats - Industrial Marketing Management, 2021 - Elsevier
Social media are increasingly becoming a valuable tool for Business-to-Business (B2B)
organizations. However, social media research in B2B lacks a comprehensive overview …

Usage, barriers and measurement of social media marketing: An exploratory investigation of small and medium B2B brands

N Michaelidou, NT Siamagka… - Industrial marketing …, 2011 - Elsevier
Previous research has established the benefits of branding for business-to-business (B2B)
organizations. Various tools can be used to support B2B brands, including the internet and …