Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach

Z Shao, J Zhang, L Zhang, J Benitez - European Journal of …, 2024 - Taylor & Francis
Despite the growing proliferation of AI-based voice assistants in our daily lives, how different
functions of AI-based voice assistants affect users' post-adoption usage behaviours remains …

From Typing to Talking: Unveiling AI's Role in the Evolution of Voice Assistant Integration in Online Shopping

G Calahorra-Candao, MJ Martín-de Hoyos - Information, 2024 - mdpi.com
This study develops a theoretical framework integrating the Technology Acceptance Model
(TAM) and Uses and Gratifications Theory (UGT) to predict and understand the acceptance …

Analysing antecedence of an intelligent voice assistant use intention and behaviour

RN Tanribilir - F1000Research, 2021 - f1000research.com
Background: As the use of intelligent voice assistant applications becomes more prevalent,
a growing body of studies are examining individuals' interactions with intelligent voice …

Assessing Factors Influencing Customers' Adoption of AI-Based Voice Assistants

S Choudhary, N Kaushik, B Sivathanu… - Journal of Computer …, 2024 - Taylor & Francis
The study aims to assess the factors that engage and accentuate usage pertaining to
consumers with artificial intelligence-based voice assistants. Drawing on the Behavioral …

[HTML][HTML] Empower the user-The impact of functional understanding training on usage, social perception, and self-determined interactions with intelligent voice …

A Markus, J Pfister, A Carolus, A Hotho… - … and Education: Artificial …, 2024 - Elsevier
Intelligent voice assistants (IVAs) such as Alexa or Siri are voice-based AI systems that
support users in various tasks with simple voice commands, making everyday life easier …

Okay Google, Good to Talk to You Examining the Determinants Affecting Users' Behavioral Intention for Adopting Voice Assistants: Does Technology Self-Efficacy …

DM Ashrafi, R Easmin - International Journal of Innovation and …, 2023 - World Scientific
This study investigates the impact of attitude and trust on the behavioral intention of adopting
artificial intelligence (AI)-based voice-assistant services through the integration of parasocial …

Enablers and inhibitors of AI-powered voice assistants: a dual-factor approach by integrating the status quo bias and technology acceptance model

J Balakrishnan, YK Dwivedi, L Hughes… - Information Systems …, 2024 - Springer
This study investigates the factors that build resistance and attitude towards AI voice
assistants (AIVA). A theoretical model is proposed using the dual-factor framework by …

Expectations and beyond: The nexus of AI instrumentality and brand credibility in voice assistant retention using extended expectation‐confirmation model

E Ghazali, DS Mutum, NK Lun - Journal of Consumer …, 2024 - Wiley Online Library
AI‐based voice assistants (AIVA) are capable of interpreting human speech and responding
with useful information, aiding with tasks, and controlling other devices. The usage of these …

Abstract or concrete? The effects of language style and service context on continuous usage intention for AI voice assistants

H Lan, X Tang, Y Ye, H Zhang - Humanities and Social Sciences …, 2024 - nature.com
The unprecedented growth in voice assistants (VAs) provided with artificial intelligence (AI)
challenges managers aiming to harness various new technologies to enhance the …

Exploring User Experience with Voice Assistants: Impact of Prior Experience on Voice Assistants

LID Faruk, S Funilkul, P Mongkolnam… - Proceedings of the 13th …, 2023 - dl.acm.org
Voice assistants (VA) like Siri, Alexa, Cortana, and Google Assistant are on the rise, and are
currently integrated into smartphones, and dedicated home speakers. They handle various …