'Customer satisfaction', loyalty and 'adoption'of e-banking technology in Mauritius

V Ramesh, VC Jaunky, R Roopchund… - Embedded Systems and …, 2020 - Springer
Abstract Small Island, Mauritius is adopting drastic changes with reference to technology.
The prime focus of extant study is exploratory in nature and trying to examine the …

[PDF][PDF] E-banking preferences and middle class values in Ghana

EO Aboagye, MO Ansong, J Dagadu… - Journal of Computer …, 2016 - academia.edu
The study was premised to assess E-Banking Preferences and Middle Class Values in
Ghana in far reaching and inclusive way. The researchers adopted the positivist research …

[PDF][PDF] Customers' perception of e-banking adoption in Cameroon: an empirical assessment of an extended TAM

DC Fonchamnyo - International journal of economics and finance, 2013 - Citeseer
The 21st century has witnessed dramatic transformation in the financial sector as advances
in information technology have created new ways of handling financial transactions through …

Affecting the behavioural intention to use electronic banking services among users in Yemen: Using an Extension of the unified theory of acceptance and use of …

MAS Al-Muhrami, NA Alawi, M Alzubi… - … on Smart Computing …, 2021 - ieeexplore.ieee.org
E-banking offers services to those under its jurisdiction, where they can benefit from all the
electronic transactions with the E-banking. Most studies that look into usage models have …

Evaluating the impacts of online banking factors on motivating the process of e-banking

A Jalal, J Marzooq, HA Nabi - J. Mgmt. & Sustainability, 2011 - HeinOnline
Purpose-The purpose of this research paper is to explore and mature the Impact of selected
factors on the customers' intention to use internet banking in Bahrain. Design/methodology …

Understanding service quality, customer satisfaction and banking behaviour from an E-Banking perspective: An empirical approach

M Jaiwani, S Gopalkrishnan… - … Islamic Business and …, 2022 - ieeexplore.ieee.org
Digital innovation is redefining industries and changing the way businesses function.
Digitisation and innovative technologies are creating unprecedented disruption in the …

[PDF][PDF] An investigation of users' acceptance and satisfaction of e-banking system as a panacea towards a cashless economy in Nigeria

IO Akinyemi, EO Asani, AA Adigun - … of Emerging Trends in Computing and …, 2013 - Citeseer
The benefits of e-banking have been established as being numerous and its success has
been argued by many researchers to depend partly on the quality of the banking services …

A Model to Analyze the Mobile e-banking Application Quality Factors impact on Consumers'e-Loyalty: Mediating Role of e-Satisfaction

AA Gill, MH Ali, M Aslam… - iRASD Journal of …, 2021 - internationalrasd.org
Technology has transformed the banking industry. The banking sector has adopted digital
ways to provide the best service to consumers to increase loyalty. The current study …

Factors influencing the adoption of internet banking: a case study of commercial banks in Mauritius

TD Juwaheer, S Pudaruth, P Ramdin - World journal of science …, 2012 - emerald.com
Purpose The purpose of this paper is to investigate the factors influencing the adoption of
internet banking services in Mauritius. Drawing from the technology acceptance model …

Electronic banking application and Sterling Bank customers' adoption: issues, challenges and benefits

IC Uford - Business & Social Sciences Journal, 2018 - journals.co.za
Electronic banking (popularly known as e-banking) system has become a pivotal instrument
for competition among commercial banks in Nigeria. Consequently, this study was aimed at …