The power of AI: enhancing customer loyalty through satisfaction and efficiency

P Singh, V Singh - Cogent Business & Management, 2024 - Taylor & Francis
In the rapidly evolving landscape of customer service, integrating AI-powered solutionshas
emerged as a game-changer. This study delves into the intricate dynamics of AI-Powered …

Assessing customer satisfaction in ai-powered services: An empirical study with smartpls

ARA Zahra, D Jonas, I Erliyani… - … on Artificial Intelligence, 2023 - journal.pandawan.id
In the contemporary business landscape, the evaluation of customer satisfaction plays a
pivotal role in assessing the effectiveness of AI-powered services. This empirical study …

[图书][B] Artificial intelligence in customer service: The next frontier for personalized engagement

JN Sheth, V Jain, E Mogaji, A Ambika - 2023 - Springer
As customer expectations dictate 24/7 availability from service departments and market
pressures call for lower costs with higher efficiency, businesses have accepted that AI is vital …

Opportunities and challenges of AI-driven customer service

R Chaturvedi, S Verma - Artificial Intelligence in customer service: The next …, 2023 - Springer
The present chapter introduces the concept of Artificial Intelligence-Driven Customer
Service, including key AI (artificial intelligence) enablers that can dramatically transform how …

AI-ENABLED CUSTOMER EXPERIENCE ENHANCEMENT IN BUSINESS

ST Tula, AJ Kess-Momoh, GB Omotoye… - Computer Science & IT …, 2024 - fepbl.com
This scholarly investigation delves into the transformative impact of Artificial Intelligence (AI)
on enhancing customer experience in the business realm. The study's purpose was to …

Artificial Intelligence in customer service strategy for seamless customer experiences

Y Cui, P van Esch - Artificial Intelligence in customer service: The next …, 2023 - Springer
Companies across industries are embracing artificial intelligence (AI) to create more
frictionless and memorable customer service experiences. However, successfully …

Artificial Intelligence in Sales and Marketing: Enhancing Customer Satisfaction, Experience and Loyalty

N Rane, M Paramesha, S Choudhary… - Experience and Loyalty …, 2024 - papers.ssrn.com
The integration of artificial intelligence (AI) into sales processes is transforming how
businesses enhance customer satisfaction, experience, and loyalty. This study examines the …

Impact of AI in Customer Long Term Engagement and Brand Loyalty-Empirical Evidence.

YJ Kiang - Journal of Accounting, Finance & Management …, 2024 - search.ebscohost.com
AI enhances customer engagement and brand loyalty by delivering tailored, efficient, and
smooth interactions. Through the power of AI, brands are empowered to provide …

[图书][B] AI strategy for sales and marketing: Connecting marketing, sales and customer experience

K King - 2022 - books.google.com
Marketing and sales prioritize AI and machine learning more than any other business
department, yet often struggle with how to scale and strategize the opportunities they …

[PDF][PDF] Artificial Intelligence and Improving the Customer Experience

V Jeffs - 2017 - infotech.report
The term “artificial intelligence”(AI) is seeing a dramatic resurgence, leading to both potential
confusion and powerful ways to use it for customer engagement. In fact, AI has been around …