Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events
has greatly increased and many studies have concentrated on the use of ICT and social …

Social media has been established in many larger emergencies and crises. This process
has not started just a few years ago, but already 15 years ago in 2001 after the terrorist …

Emerging social media and so-called Web 2.0 technologies will continue to have a great
impact on the practice and application of the emergency management function in every …

This chapter surveys the rapid rise of social media in a range of disaster experiences,
reviewing topics of citizen reporting, community-oriented computing, distributed problem …

Planning and response for crises usually require the cooperation of many different
organizations located in different places [Waugh and Streib 2006]. The convergence of …

We live in a time when anyone can change from a passive bystander to an active
communicator during a crisis. This makes user-generated content a potentially valuable …

Social media have been established in many natural disasters or human‐induced crises
and emergencies. Nowadays, authorities, such as emergency services, and citizens engage …

Crises and disasters have micro and macro social arrangements that differ from routine
situations, as the field of disaster studies has described over its 100-year history. With …

The development of new technologies that have emerged since the mid-1990s has led to
Internetbased applications known as “social media” that enable people to interact and share …

Social media platforms may be advantageous to those conducting research on
communicative responses to crises and disasters, as they allow for the examination of public …