From marketplace to marketspace: Investigating the consumer switch to online banking

KW Lee, MT Tsai, MCL Lanting - Electronic Commerce Research and …, 2011 - Elsevier
Even though scholars have placed considerable focus on studying the attitudes and
intentions towards using the virtual market (marketspace), there are still few studies that …

Examining users' switch from online banking to mobile banking

T Zhou - International Journal of Networking and Virtual …, 2018 - inderscienceonline.com
As an emerging service, mobile banking has received minor adoption among users. This
may be for the reason that they are locked into the relationship with online banking and are …

[PDF][PDF] Exploring the internet as a unique shopping channel to sell both real and virtual items: A comparison of factors affecting purchase intention and consumer …

J Cha - Journal of Electronic Commerce Research, 2011 - researchgate.net
The US online retail sector has been steadily growing in the past years, but it is noteworthy
that many Internet users are still reluctant to use online channels for shopping frequently …

Consumer switching behavior from online banking to mobile banking

CS Yu - International Journal of Cyber Society and Education, 2014 - learntechlib.org
Through investigating factors that influence consumers to make a transition from online to
mobile banking, this empirical study shows that relative attitude and relative subjective norm …

The power of a thumbs-up: Will e-commerce switch to social commerce?

CY Li, YC Ku - Information & Management, 2018 - Elsevier
By taking advantage of social networking capabilities, social commerce provides features
that encourage customers to share their personal experiences. The popularity of online …

Mobile payment: the next frontier of payment systems?-an empirical study based on push-pull-mooring framework

L Fan, X Zhang, L Rai, Y Du - Journal of theoretical and applied electronic …, 2021 - mdpi.com
Abstract Push-Pull-Mooring framework is adopted to identify the antecedents affecting users'
switching intention from Internet payment to mobile payment. Using the data obtained from …

How customers' offline experience affects the adoption of online banking

A Estrella-Ramon, M Sánchez-Pérez, G Swinnen - Internet Research, 2016 - emerald.com
Purpose The purpose of this paper is to examine the impact of customers' offline transaction
behaviour in the form of loyalty and cross-buying on the adoption of self-service technology …

Constructing online switching barriers: examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers

E Ghazali, B Nguyen, DS Mutum, AA Mohd-Any - Electronic Markets, 2016 - Springer
Developing switching barriers to retain customers has become a critical marketing strategy
for online retailers. However, research on the role of switching barriers in e-retailing is still …

Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit

MC Lee - Electronic commerce research and applications, 2009 - Elsevier
Online banking (Internet banking) has emerged as one of the most profitable e-commerce
applications over the last decade. Although several prior research projects have focused on …

Borneo online banking: evaluating customer perceptions and behavioural intention

P Guriting, N Oly Ndubisi - Management research news, 2006 - emerald.com
Purpose–Adopting the technology acceptance model, this research examines the factors
that determine intention to use online banking in Malaysia Borneo. Perceived ease of use …