I Burkett - Sydney: Knode, 2012 - ingridburkett.com
Co-design quite literally means 'collaborative design'. It is a methodology for actively engaging a broad range of people directly involved in an issue, place or process in its …
Although co-design has been practised in new service and product development for some years, it has only recently begun to appear in the burgeoning field of social innovation. It …
P Bradwell, S Marr - Annual Review of Policy Design, 2017 - ojs.unbc.ca
At its heart collaborative design seeks to make public services match the wants and needs of their beneficiaries. Policy makers and practitioners have increasingly embraced closer …
While co-design with users has evolved as a promising approach to service innovation, it remains unclear how it can be used in public service contexts. This article addresses this …
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however …
S Holmlid - First Nordic Conference on service design and service …, 2009 - academia.edu
In the discourse of service design, terms such as platforms, transformation and co-creation have become part of what seems to be an emergent lingua franca. In the participatory …
The public sector, increasingly acknowledging a need for change but strongly influenced by market logics, is experimenting with new forms of co-production of public services based on …
This book is the result of a scholarly discussion started during the Workshop “Co-production and public services” organized by the ICONA research centre at the University of Milan …
E Blomkamp - Routledge handbook of policy design, 2018 - taylorfrancis.com
As a novel method for creatively engaging citizens and stakeholders to find solutions to complex problems, co-design holds great promise for policymakers. It has been vaunted as …