The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms

K Kang, J Lu, L Guo, W Li - International journal of information …, 2021 - Elsevier
Interactivity, which is a key characteristic of the live streaming commerce environment,
fosters users' active attitudes and behaviors in communications and transactions. However …

Enhancing consumer engagement in e-commerce live streaming via relational bonds

M Hu, SS Chaudhry - Internet Research, 2020 - emerald.com
Purpose Enhancing consumer engagement in e-commerce live streaming is critical for e-
commerce operators to build relationships and create consumer loyalty. Using the stimulus …

How attachment affects user stickiness on live streaming platforms: A socio-technical approach perspective

Y Li, X Li, J Cai - Journal of Retailing and Consumer Services, 2021 - Elsevier
User stickiness is an important factor in the development of live streaming shopping
platforms, which describes the degree of users' attention to the platforms. Although some e …

Marketing by live streaming: How to interact with consumers to increase their purchase intentions

F Liu, Y Wang, X Dong, H Zhao - Frontiers in Psychology, 2022 - frontiersin.org
Live streaming e-commerce, as a kind of new information technology-based business
model, is currently the most popular marketing approach, especially in China. This research …

How do relational bonds affect user engagement in e-commerce livestreaming? The mediating role of trust

M Zhai, Y Chen - Journal of Retailing and Consumer Services, 2023 - Elsevier
E-commerce livestreaming depends heavily on user engagement. However, the effect of
relational bonds (ie, financial bonds, social bonds, and structural bonds) on user …

[Retracted] The Impact of Self‐Efficacy and Perceived Value on Customer Engagement under Live Streaming Commerce Environment

J Cao, J Li, Y Wang, M Ai - Security and Communication …, 2022 - Wiley Online Library
Live streaming commerce, which has led to the emergence of new forms of social commerce
called live streaming, has already improved the performance of many social commerce …

Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi

L Guo, X Hu, J Lu, L Ma - Internet Research, 2021 - emerald.com
Purpose Live streaming commerce, a new form of social commerce where firms integrate
with broadcasters, community members and customers in live chat rooms for real-time …

How perceived attributes of livestreaming commerce influence customer engagement: a social support perspective

F Qin, W Le, M Zhang, Y Deng - Journal of Service Theory and …, 2023 - emerald.com
Purpose The boom in livestreaming commerce (LSC) has brought significant changes to
social interaction methods. Understanding customer engagement in LSC is critical for online …

How live streaming influences purchase intentions in social commerce: An IT affordance perspective

Y Sun, X Shao, X Li, Y Guo, K Nie - Electronic commerce research and …, 2019 - Elsevier
As a new form of social commerce, live streaming shopping is becoming increasingly
popular among Chinese consumers, which has aroused great interest among practitioners …

How to retain customers: Understanding the role of trust in live streaming commerce with a socio-technical perspective

M Zhang, Y Liu, Y Wang, L Zhao - Computers in Human Behavior, 2022 - Elsevier
Live streaming commerce has been the mainstream of e-commerce in recent years.
Although live streaming research has gained interest, a holistic model explaining why …