J Lawson, T Wells, R Hagemann - US Patent 9,749,428, 2017 - Google Patents
(57) ABSTRACT A multi-tenant media communication platform system and methods. The platform system includes media communica tion micro-services and micro-service …
J Boerjesson, J Wolthuis, J Lawson, E Cooke - US Patent 9,282,124, 2016 - Google Patents
(57) ABSTRACT A system and method for facilitating signaling and media communication at a communication platform that includes receiving a communication request to a resource …
T Wilsher, P Malatack, R Puranik, CT Law - US Patent 9,160,696, 2015 - Google Patents
Systems and methods for sending a media message from a communication platform receiving a messaging request to transmit media message to a destination endpoint …
J Lawson, J Wolthuis, E Cooke - US Patent 9,210,275, 2015 - Google Patents
(57) ABSTRACT A system and method of a telephony application platform can include receiving a communication session request specify ing a destination endpoint, connecting …
J Lawson, J Wolthuis, E Cooke - US Patent 9,456,008, 2016 - Google Patents
Int. Cl. H04L 2/66(2006.01) In one embodiment, the method of processing telephony H04L 29/06(2006.01) sessions includes: communicating with an application server H04M …
J Lawson, J Wolthuis, E Cooke - US Patent 9,596,274, 2017 - Google Patents
In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony …
A Khodorenko - US Patent App. 13/773,557, 2014 - Google Patents
A system for exchanging private messages with a contact center over a network includes: a media server including a plurality of media drivers configured to interface with a plurality of …