System and method for providing a micro-services communication platform

J Lawson, J Wolthius - US Patent 9,363,301, 2016 - Google Patents
(57) ABSTRACT A multi-tenant media communication platform system and methods. The
platform system includes media communica tion micro-services and micro-service …

System and method for providing a network discovery service platform

J Lawson, T Wells, R Hagemann - US Patent 9,749,428, 2017 - Google Patents
(57) ABSTRACT A multi-tenant media communication platform system and methods. The
platform system includes media communica tion micro-services and micro-service …

System and method for integrating session initiation protocol communication in a telecommunications platform

J Boerjesson, J Wolthuis, J Lawson, E Cooke - US Patent 9,282,124, 2016 - Google Patents
(57) ABSTRACT A system and method for facilitating signaling and media communication at
a communication platform that includes receiving a communication request to a resource …

System for transforming media resource into destination device compatible messaging format

T Wilsher, P Malatack, R Puranik, CT Law - US Patent 9,160,696, 2015 - Google Patents
Systems and methods for sending a media message from a communication platform
receiving a messaging request to transmit media message to a destination endpoint …

System and method for running a multi-module telephony application

J Lawson, J Wolthuis, E Cooke - US Patent 9,210,275, 2015 - Google Patents
(57) ABSTRACT A system and method of a telephony application platform can include
receiving a communication session request specify ing a destination endpoint, connecting …

System and method for processing telephony sessions

J Lawson, J Wolthuis, E Cooke - US Patent 9,456,008, 2016 - Google Patents
Int. Cl. H04L 2/66(2006.01) In one embodiment, the method of processing telephony H04L
29/06(2006.01) sessions includes: communicating with an application server H04M …

System and method for processing telephony sessions

J Lawson, J Wolthuis, E Cooke - US Patent 9,596,274, 2017 - Google Patents
In one embodiment, the method of processing telephony sessions includes: communicating
with an application server using an application layer protocol; processing telephony …

Media session framework using a control module to direct and manage application and service servers

B Marquette, R Hernandez - US Patent 7,185,094, 2007 - Google Patents
(54) MEDIA SESSION FRAMEWORK USING A 5,754,774 A 5/1998 Bittinger et a1.
CONTROL MODULE TO DIRECT AND 5,754,784 A 5/1998 Garland et a1. MANAGE …

System and method for providing communication platform metadata

MD Nowack, J Boerjesson - US Patent 9,137,127, 2015 - Google Patents
6,223,287 6,269,336 6,373,836 6.425, 012 6,430, 175 6,434,528 6,445,694 6,445,776
6.459, 913 6,493,558 6,496,500 6,501,832 6,507,875 6,600,736 6,606,596 6,614,783 …

System and method for processing private messages in a contact center

A Khodorenko - US Patent App. 13/773,557, 2014 - Google Patents
A system for exchanging private messages with a contact center over a network includes: a
media server including a plurality of media drivers configured to interface with a plurality of …