Chatting with ChatGPT: decoding the mind of Chatbot users and unveiling the intricate connections between user perception, trust and stereotype perception on self …

M Salah, H Alhalbusi, MM Ismail, F Abdelfattah - Current Psychology, 2024 - Springer
Artificial Intelligence (AI) technology has revolutionized how we interact with information and
entertainment, with ChatGPT, a language model developed by OpenAI, being among its …

Make chatbots more adaptive: Dual pathways linking human-like cues and tailored response to trust in interactions with chatbots

Y Jiang, X Yang, T Zheng - Computers in Human Behavior, 2023 - Elsevier
As one of the most popular AI applications, chatbots are creating new ways and value for
businesses to interact with their customers, and their adoption and continued use will …

Effects of ChatGPT's AI capabilities and human-like traits on spreading information in work environments

H Jo, DH Park - Scientific Reports, 2024 - nature.com
The rapid proliferation and integration of AI chatbots in office environments, specifically the
advanced AI model ChatGPT, prompts an examination of how its features and updates …

Decoding the ChatGPT mystery: A comprehensive exploration of factors driving AI language model adoption

H Jo - Information Development, 2023 - journals.sagepub.com
The increasing ubiquity of Artificial Intelligence (AI) chatbots across a variety of sectors has
sparked a burgeoning interest in deciphering the determinants that govern their adoption …

[HTML][HTML] Chatgpt: A meta-analysis after 2.5 months

C Leiter, R Zhang, Y Chen, J Belouadi… - Machine Learning with …, 2024 - Elsevier
ChatGPT, a chatbot developed by OpenAI, has gained widespread popularity and media
attention since its release in November 2022. However, little hard evidence is available …

Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework

X Ma, Y Huo - Technology in Society, 2023 - Elsevier
As a rapidly emerging generative AI chatbot, ChatGPT has garnered unprecedented global
attention for its advanced AI-based text generation capabilities. However, the issue of …

Do anthropomorphic chatbots increase counseling satisfaction and reuse intention? The moderated mediation of social rapport and social anxiety

G Park, S Lee, J Chung - Cyberpsychology, Behavior, and Social …, 2023 - liebertpub.com
The growing demand for mental health services and artificial intelligence chatbots to replace
human agents have led to increased attention to chatbot anthropomorphizing. This study …

Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human–chatbot interaction

M Skjuve, IM Haugstveit, A Følstad… - Human …, 2019 - ht.csr-pub.eu
Advances in artificial intelligence strengthen chatbots' ability to resemble human
conversational agents. For some application areas, it may be tempting not to be transparent …

Chatbot acceptance: A latent profile analysis on individuals' trust in conversational agents

L Müller, J Mattke, C Maier, T Weitzel… - Proceedings of the 2019 …, 2019 - dl.acm.org
According to industry reports, the lack of trust in non-human interaction prevents widespread
Chatbot acceptance. Since the willingness and the ability to trust varies between individuals …

Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms

X Cheng, X Zhang, J Cohen, J Mou - Information Processing & …, 2022 - Elsevier
Text-based chatbots are being touted as a disruptive innovation with unprecedented
business potential. However, frequent failures in human–chatbot conversations have led to …