Y Jiang, X Yang, T Zheng - Computers in Human Behavior, 2023 - Elsevier
As one of the most popular AI applications, chatbots are creating new ways and value for businesses to interact with their customers, and their adoption and continued use will …
H Jo, DH Park - Scientific Reports, 2024 - nature.com
The rapid proliferation and integration of AI chatbots in office environments, specifically the advanced AI model ChatGPT, prompts an examination of how its features and updates …
H Jo - Information Development, 2023 - journals.sagepub.com
The increasing ubiquity of Artificial Intelligence (AI) chatbots across a variety of sectors has sparked a burgeoning interest in deciphering the determinants that govern their adoption …
ChatGPT, a chatbot developed by OpenAI, has gained widespread popularity and media attention since its release in November 2022. However, little hard evidence is available …
X Ma, Y Huo - Technology in Society, 2023 - Elsevier
As a rapidly emerging generative AI chatbot, ChatGPT has garnered unprecedented global attention for its advanced AI-based text generation capabilities. However, the issue of …
G Park, S Lee, J Chung - Cyberpsychology, Behavior, and Social …, 2023 - liebertpub.com
The growing demand for mental health services and artificial intelligence chatbots to replace human agents have led to increased attention to chatbot anthropomorphizing. This study …
Advances in artificial intelligence strengthen chatbots' ability to resemble human conversational agents. For some application areas, it may be tempting not to be transparent …
According to industry reports, the lack of trust in non-human interaction prevents widespread Chatbot acceptance. Since the willingness and the ability to trust varies between individuals …
X Cheng, X Zhang, J Cohen, J Mou - Information Processing & …, 2022 - Elsevier
Text-based chatbots are being touted as a disruptive innovation with unprecedented business potential. However, frequent failures in human–chatbot conversations have led to …