Market segmentation and travel choice prediction in Spa hotels through TripAdvisor's online reviews
Customer segmentation via online reviews and ratings can assist different hotels, including
spa hotels, to better inform marketing strategy development and ensure optimal marketing …
spa hotels, to better inform marketing strategy development and ensure optimal marketing …
Travellers decision making through preferences learning: A case on Malaysian spa hotels in TripAdvisor
Tourism has been one of the biggest competitive industries in the world. Nowadays, medical
and wellness tourism are quickly developing as a part of tourism for health and wellness …
and wellness tourism are quickly developing as a part of tourism for health and wellness …
Insights into TripAdvisor's online reviews: The case of Tehran's hotels
R Khorsand, M Rafiee, V Kayvanfar - Tourism Management Perspectives, 2020 - Elsevier
User-generated data in TripAdvisor. com consists of considerable amount of useful
information that can help managers to provide better services to their customers. This study …
information that can help managers to provide better services to their customers. This study …
Stripping customers' feedback on hotels through data mining: The case of Las Vegas Strip
This study presents a data mining approach for modeling TripAdvisor score using 504
reviews published in 2015 for the 21 hotels located in the Strip, Las Vegas. Nineteen …
reviews published in 2015 for the 21 hotels located in the Strip, Las Vegas. Nineteen …
A hybrid method with TOPSIS and machine learning techniques for sustainable development of green hotels considering online reviews
This paper proposes a hybrid method for online reviews analysis through multi-criteria
decision-making, text mining and predictive learning techniques to find the relative …
decision-making, text mining and predictive learning techniques to find the relative …
Reading between the lines: analyzing online reviews by using a multi-method Web-analytics approach
Purpose The dynamic yet volatile nature of tourism and travel industry in a competitive
environment calls for enhanced marketing intelligence and analytics, especially for those …
environment calls for enhanced marketing intelligence and analytics, especially for those …
Big social data and customer decision making in vegetarian restaurants: A combined machine learning method
Customers increasingly use various social media to share their opinion about restaurants
service quality. Big data collected from social media provides a data platform to improve the …
service quality. Big data collected from social media provides a data platform to improve the …
Artificial intelligence for hospitality big data analytics: developing a prediction model of restaurant review helpfulness for customer decision-making
Purpose Big data analytics allows researchers and industry practitioners to extract hidden
patterns or discover new information and knowledge from big data. Although artificial …
patterns or discover new information and knowledge from big data. Although artificial …
Customer decision-making analysis based on big social data using machine learning: a case study of hotels in Mecca
A Alsayat - Neural Computing and Applications, 2023 - Springer
Big social data and user-generated content have emerged as important sources of timely
and rich knowledge to detect customers' behavioral patterns. Revealing customer …
and rich knowledge to detect customers' behavioral patterns. Revealing customer …
Revealing customers' satisfaction and preferences through online review analysis: The case of Canary Islands hotels
Travelers can enjoy a wide range of choices with the assistance of online review websites
such as TripAdvisor. Online reviews provided by customers are an important portion of …
such as TripAdvisor. Online reviews provided by customers are an important portion of …