Media framing of organizational crises is an important factor to consider in crisis
communication since it can shape stakeholders' perceptions of organizations and …

This study examines framing of organizational crises by news media and the public. Due to
the rapidly evolving and escalating character of crises, this study emphasizes the initial …

Our research is concerned with the influence of social media on communication strategies of
organisations, journalists and the public in the context of crisis communication. Crisis …

Crisis communication research has hitherto attached too little importance to the way in which
media organizations and journalists operate. The media are generally considered to play a …

Vogler and Meissner provide an overview of the growing amount of research in the field of
crisis communication conducted with automated content analysis. They show which …

Journalistic crisis responses have been object of critical research, based on the analyses of
wartime and terror reporting, as well as the coverage of natural disasters. This research …

This study focuses on the frame-building process of organizational-crisis situations in the
interplay between the domains public relations (PR), news media, and the public. The …

The new reality of networked publics on social media calls for crisis communication
practitioners and researchers to understand the narratives generated by publics on social …

Purpose–The use of new media in crisis is a double‐edged sword. On one hand, its pivotal
role in online monitoring and dissemination of information can help an organisation manage …

Purpose‐The use of new media in crisis is a double-edged sword. On one hand, its pivotal
role in online monitoring and dissemination of information can help an organisation manage …