Online social media create virtual communities and network platforms that people use to
create, share, and exchange opinions, views and experiences. With social networks, social …

Instagram is a social media which refers to an online media platform that supports users'
social behaviors, including parallel communication, interaction, leisure and entertainment …

As a new type of e-commerce, social commerce is an emerging marketing form in which
business is conducted via social networking platforms. It is playing an increasingly important …

The present study explores how organizations use diverse social media applications for
consumer relationship management. Based on a cluster analysis, the social media usage …

Social media and social media applications that build consumer communities involving rich
user-generated content are new marketplaces and/or tools for marketers. This study aims to …

Purpose Social media remarkably changed the way of interaction between the consumers
and organizations. The increased acceptance of social media has given rise to social …

The market shares of different online social networking websites have grown rapidly in the
recent years. The growth of social media and social network not only created a new way for …

In recent years, different types of review systems have been developed with the
recommender system (RS). RSs are developed based on user textual reviews, ratings, and …

In many e-commerce Web sites, product recommendation is essential to improve user
experience and boost sales. Most existing product recommender systems rely on historical …

Abstract Information technology has created an innovative way in which people
communicate and interact. Particularly, social networking websites have become a popular …