[PDF][PDF] Relationship between service usefulness and information awareness toward citizen satisfaction of E-Government services in Kuala Lumpur

AM Abudaqa, AA Hassim, Z Saidun - International Journal of Innovation …, 2019 - ijicc.net
E-Government is a service platform provide by the government as a platform of
communications, transactions and customer services that is derived from the advance …

[PDF][PDF] Assessment of e-government services and customer satisfaction in public sector: case of Huduma Center County Government of Nakuru

A Kiprop, RW Munene - … Academic Journal of Human Resource and …, 2024 - iajournals.org
The term e-government refers to the use of new Information and Communication
Technologies (ICTs) by governments in carrying out government functions through the …

[PDF][PDF] Factors Affecting Libyan Citizens Satisfaction with E-Government Service

EA Musaa, F Abuwdnb, I Zolkiflyc, A Almasrid - International Journal of …, 2019 - ijicc.net
E-government services have become the main interface between governments and their
citizens. To ensure that citizens are satisfied with these services is priority government …

Understanding of Public Behavioral Intent to Use e-Government Service:: An Extended of Unified Theory of Acceptance Use of Technology and Information System …

Berlilana, T Hariguna, Nurfaizah - 2017 - dl.acm.org
This study aimed to assess the factors that influence public behavior towards e-government
service in Indonesia. The model used in this study was UTAUT which this model we have …

Understanding of public behavioral intent to use e-government service: An extended of unified theory of acceptance use of technology and information system quality

T Hariguna - Procedia Computer Science, 2017 - Elsevier
This study aimed to assess the factors that influence public behavior towards e-government
service in Indonesia. The model used in this study was UTAUT which this model we have …

Factors affecting Libyan citizens satisfaction with e-government services

OB Musa, F Abuwdn, IAB Zolkifly… - International Journal of …, 2019 - researchportal.hw.ac.uk
E-government services have become the main interface between governments and their
citizens. To ensure that citizens are satisfied with these services is priority government …

[PDF][PDF] e-Government and citizen satisfaction in Iran: Empirical study on ICT offices

NM Yaghoubi, A Haghi, S Asl - World Applied Sciences Journal, 2011 - Citeseer
Improving the quality of public services is the main approach planed to be obtained through
electronic services offered by e-government. This paper examines the factors influencing …

Impact of egovernment on citizen satisfaction: A case of federal government agencies in pakistan

MA Javaid, MI Arfeen - … 14th European, Mediterranean, and Middle Eastern …, 2017 - Springer
The present study is an attempt undertaken to examine the relationship between
eGovernment services and citizens' satisfaction in the context of federal agencies in …

The effect of e-service quality on user satisfaction and loyalty in accessing e-government information

M Noori - International Journal of Data and Network Science, 2022 - m.growingscience.com
Digitization has had a profound impact on changing consumer behavior and the
reorientation of online services by service providers in both the public and private sectors …

Implementation of E-Government-Based Policies in Improving Public Service Satisfaction in the Majalengka Regency Local Government

Y Kuswati, T Hartati… - International Journal of …, 2022 - ejournal.undiksha.ac.id
The service condition in Indonesia is considered very bad because corruption, collusion,
and nepotism are still found in public services. In addition, the government is still faced with …