This study aims to assess the loyalty of the Telkomcel customers in Timor-Leste through the
service and product quality they received mediated by their satisfaction level. Telkomcel is a …

Telkomsel is one of the country's operators facing customer retention issues in Indonesia.
The aim of this study is to determine the influence of customer experience and service …

Increasing consumer demand for telecommunications products that provide information and
communication services. Consumers demand better service and are personally involved in …

In this modern era, technology has become something that can be found in almost every part
of our daily life. Even in today's era the use of technology is difficult to keep away from …

The aims of this study was to analyze the effect of service quality on loyalty through regular
ULaMM customer satisfaction at PT. Permodalan Nasional Madani, Palembang Branch …

This study aims to determine and analyze the effect of product innovation, service quality
and customer satisfaction on customer loyalty at PT. Maybank Banyuwangi Branch. The …

This study aims to analyze the quality of service and price on consumer loyalty, with the
variable customer satisfaction as a mediating variable. Data collected from 100 respondents …

The development of the digital world is currently very rapid, progress in the online world
every year cannot be doubted. One of the sectors that has been affected by this progress is …

The purpose of this research is to obtain some information and analyze the influence of
service quality on consumer loyalty with consumer satisfaction as a moderation variable in …

The high level of online transportation users in Indonesia creates intense competition and to
be able to survive in the midst of competition, companies must improve their performance in …