This study extends the post-acceptance model of information systems (IS) continuance,
which is widely used to explain users' satisfaction and IS continuance intentions. The …

The effectiveness of investment in information system (IS) can be partly explained by the
continuous usage of installed systems. Therefore, the research on IS user retention is …

We propose a decomposed expectation confirmation model of IT continuance by 1)
decomposing user expectation and confirmation into two dimensions of usefulness and …

This study presents two extensions to the two‐stage expectation‐confirmation theory of
information systems (IS) continuance. First, we expand the belief set from perceived …

The expectation-confirmation model (ECM) of IT continuance is a model for investigating
continued information technology (IT) usage behavior. This paper reports on a study that …

Research on information technology (IT) continuance has gained considerable momentum
in the recent years. The expectation-confirmation model of IT continuance has been applied …

A technology or an information system provides value to its users. Technology Acceptance
Model (TAM) successfully operationalised such value as the degree that a system can …

Abstract Information system designers must consider the influence of users' intrinsic
motivations, in addition to commonly studied extrinsic motivations, to ensure that users will …

The study examines antecedents that affect information systems (IS) users' behaviour and
influence their decision to either continue or discontinue with IS use. Two models were used …

For over a decade, researchers have devoted much effort to construct theoretical models,
such as the Technology Acceptance Model (TAM) and the Expectation Confirmation Model …