Purpose The purpose of this review is to systematically understand the development of
enterprise social media (ESM) research, quantitatively analyze the landscape and track the …

ABSTRACT Introduction of Enterprise Social Media (ESM) in organizations is driven by a
need to improve communication and knowledge sharing within the enterprise. Studies show …

The COVID-19 outbreak has changed the way organizations work. Now employees can
work remotely from anywhere and it is predicted to stay that way even after the pandemic …

Purpose Enterprise social media (ESM) are frequently used in enterprises for daily
operation. Although many researchers have attempted to understand the antecedents and …

Evidently, online voice of customers (VoC) expressed in social media has emerged as
quality data for researchers who are willing to conduct customer-driven business …

Purpose Enterprise social media (ESM) applications offer new opportunities for
organizations to mobilize employees for open innovation, by promoting innovation beyond …

Enterprise social media (ESM) is an emerging platform based on Web 2.0 that allows
employees to communicate and collaborate. Despite its numerous opportunities and …

In just one decade, social media have revolutionized the life of many people and thus
attracted much attention, not only from industry, but also academia. To understand how …

This article presents a review of the social media-based systems; an emerging area of
information system research, design, and practice shaped by social media phenomenon …

A considerable number of contributions at the intersection of social media platforms and
social entrepreneurship has been witnessed over the past decade. The multi-disciplinary …