The banking sector has been considered as one of the primary adopters of Information and
Communications Technologies. Especially during the last years, they have invested a lot …

The banking sector has seen major changes with advances in technology. Electronic
financial transactions are gradually taking over traditional banking services in terms of …

Purpose This paper aims to examine consumers' adoption of mobile technology to facilitate
their banking services and activities, and to investigate the factors influencing their adoption …

Electronic commerce (e-commerce) continues to have a profound impact on the global
business environment, but technologies and applications also have begun to focus more on …

This study aims to know what are the factors determining the adoption of M-Banking app
among customers in Cameroon. In other words, what are the factors that influence users in …

Purpose The purpose of this paper is to develop and test an integrated model of the
modified technology readiness index (TRI) with the extended expectation-confirmation …

The fast advancement of mobile technologies and devices has increased the importance of
mobile banking (m-banking) for financial institutions. Even though numerous studies have …

M-banking is a channel through which banks interact with customers via mobile devices. M-
banking is an emerging mobile commerce application. It is a challenging task for banks to …

For financial institutions mobile banking has represented a breakthrough in terms of remote
banking services. However, many customers remain uncertain due to its security. This study …

Purpose The primary purpose of this research is to analyze the online user reviews, where
real customer experiences can be observed, with text mining and machine learning …