The traditional brick-and-mortar economy that we are accustomed to is transforming into a
realm that is fully digitized. To enable such an age with modern businesses, differential …

This study intends to determine how consumer satisfaction with mobile banking services
affects repurchase interest. Customers of Jabodetabek who utilize mobile banking make up …

Automotive aftermarket (eg repair and maintenance) is one of the most lucrative business in
the entire automotive industry chain. However, with the fierce competition recently, many …

As Machine Learning algorithms are becoming popular to solve everyday challenges, it is
being used to make predictions on data across different industries. To obtain an advantage …

How to predict the customers' behavior is always a crucial problem for enterprises in E-
commerce. In this paper, a data set containing the behavior data for 2019 October and …

To attract more customers every bank comes up with new offers every day. Due to this a
customer is highly likely to get churned if the user gets a better offer at another bank. To …

Artificial intelligence (AI) chatbot have become increasingly popular as a tool for improving
employee productivity over the last few years. In the early stages of AI chatbot development …

The problem of customer acquisition and retention has been well studied. Number of soft
techniques has been discussed earlier towards the development of retail marketing …

Mobile commerce is a developing phenomenon, youth worldwide utilising the platform that
provides flexibility, ease, and convenience of online shopping through mobile devices. The …

E-hailing is an online transportation service that has emerged as the passengers' favourite
in transportation industry that involves interaction between customers and service provider …