A new integrated approach for engineering characteristic prioritization in quality function deployment

YJ Ping, R Liu, W Lin, HC Liu - Advanced Engineering Informatics, 2020 - Elsevier
As a customer-driven quality improvement tool, quality function deployment (QFD) can
convert customer requirements (CRs) into appropriate engineering characteristics (ECs) in …

New approach for quality function deployment based on social network analysis and interval 2-tuple Pythagorean fuzzy linguistic information

J Wang, HC Liu, H Shi, W Guo, JY Zhu - Computers & Industrial …, 2023 - Elsevier
Quality function deployment (QFD) is a useful quality management tool for the transformation
of customer requirements (CRs) into engineering characteristics (ECs) in product …

New approach for quality function deployment using linguistic Z-numbers and EDAS method

LX Mao, R Liu, X Mou, HC Liu - Informatica, 2021 - content.iospress.com
Quality function deployment (QFD) is an effective product development and management
tool, which has been broadly applied in various industries to develop and improve products …

An integrated linguistic-based group decision-making approach for quality function deployment

XT Wang, W Xiong - Expert Systems with Applications, 2011 - Elsevier
Quality function deployment (QFD) is a well-known customer-driven approach for new or
improved product/service design and development to maximize customer satisfaction. A …

An approach to quality function deployment based on probabilistic linguistic term sets and ORESTE method for multi-expert multi-criteria decision making

X Wu, H Liao - Information Fusion, 2018 - Elsevier
The quality function deployment (QFD) is an effective tool to translate the customer
requirements (CRs) to the design requirements (DRs) of a product. The process of selecting …

A group multi-granularity linguistic-based methodology for prioritizing engineering characteristics under uncertainties

Z Wang, RYK Fung, YL Li, Y Pu - Computers & Industrial Engineering, 2016 - Elsevier
Abstract Quality Function Deployment (QFD) is a customer driven tool for product
development. Prioritizing Engineering Characteristics (ECs) is a crucial stage in QFD …

A methodology of determining aggregated importance of engineering characteristics in QFD

CK Kwong, Y Chen, H Bai, DSK Chan - Computers & Industrial Engineering, 2007 - Elsevier
Quality function deployment (QFD) is a planning and problem-solving tool that is gaining
acceptance for translating customer requirements (CRs) into engineering characteristics …

Customer-oriented product and service design by a novel quality function deployment framework with complex linguistic evaluations

X Wu, H Liao - Information Processing & Management, 2021 - Elsevier
Quality function deployment (QFD), as a widely-used quality management method, can
effectively capture customers' preferences of products and services by involving lots of …

Fuzzy group decision-making for multi-format and multi-granularity linguistic judgments in quality function deployment

Z Zhang, X Chu - Expert Systems with Applications, 2009 - Elsevier
As a customer-driven tool, quality function deployment (QFD) is widely used in product
planning or improvement to achieve higher product performance and customer satisfaction …

An optimization method for handling incomplete and conflicting opinions in quality function deployment based on consistency and consensus reaching process

J Xiao, X Wang - Computers & Industrial Engineering, 2024 - Elsevier
Abstract Quality Function Deployment (QFD) is a highly regarded customer-oriented quality
management tool, and its key step is to obtain the importance ratings of Customer …