Software and method that enables selection of one of a plurality of online service providers
RR Reisman - US Patent 8,407,682, 2013 - Google Patents
Related US. Application Data now Pat. No. 5,694,546, said application No. 09/553, 337 is a
division of application No. 08/982,157,? led on Dec. 1, 1997, now Pat. No. 6,125,388, which …
division of application No. 08/982,157,? led on Dec. 1, 1997, now Pat. No. 6,125,388, which …
Software and method that enables selection of one of a plurality of online service providers
RR Reisman - US Patent 8,719,339, 2014 - Google Patents
Related US Application Data (60) Division of application No. 1 1/929,075, filed on Oct. 30,
2007, which is a continuation of application No. 09/553,337, filed on Apr. 20, 2000, which is …
2007, which is a continuation of application No. 09/553,337, filed on Apr. 20, 2000, which is …
System and method for identification and streamlined access to online services
DS Springer - US Patent 6,321,262, 2001 - Google Patents
BACKGROUND The present invention relates generally to computer sys tems and more
particularly to a system of automatic iden ti? cation and streamlined access When …
particularly to a system of automatic iden ti? cation and streamlined access When …
Online service registration system and method
SP Capps - US Patent 6,711,682, 2004 - Google Patents
BACKGROUND With the rapid advance of computer technology expand ing the practical
application of personal computers, coupled with a near-quarterly reduction in computer …
application of personal computers, coupled with a near-quarterly reduction in computer …
Method for wide area network service location
JD Rosenberg, HG Schulzrinne, B Suter - US Patent 6,446,108, 2002 - Google Patents
5,329,619 A 7/1994 Page et al................... 709/203 Service provider on wide area computer
networks. The 5,475,819 A* 12/1995 Miller et al.......... 709/203 method includes multicasting …
networks. The 5,475,819 A* 12/1995 Miller et al.......... 709/203 method includes multicasting …
System and method for pairing providers with consumers of online goods and services
JR Eckel Jr - US Patent 7,162,436, 2007 - Google Patents
(21) Appl. No.: 09/405,807 A method and system is provided that operates as an 1-1.
intelligent intermediary between online consumers and pro (22) Filed: Sep. 24, 1999 viders …
intelligent intermediary between online consumers and pro (22) Filed: Sep. 24, 1999 viders …
Method and system for establishing voice communications using a computer network
AJ Dezonno, WR Quayle - US Patent 6,282,284, 2001 - Google Patents
This patent is Subject to a terminal dis claimer. A method and system (100) establishes voice
communica tions between a computer operator (102) and an agent (104)(21) Appl. No …
communica tions between a computer operator (102) and an agent (104)(21) Appl. No …
Apparatus and method for online advice customer relationship management
S Lurie - US Patent 7,580,850, 2009 - Google Patents
(56) References Cited An apparatus and method for online advice customer rela US
PATENT DOCUMENTS tionship management are described. The method includes the …
PATENT DOCUMENTS tionship management are described. The method includes the …
System integrating an on-line service community with a foreign service
BA MacNaughton, LR Turner - US Patent 6,020,884, 2000 - Google Patents
63 Continuation of application No. 08/745,294, Nov. 8, 1996, 57 ABSTRACT Pat. No.
5,796,393. A System and method for integrating an on-line Service 51 Int. CI. 7.... G06F 3/00; …
5,796,393. A System and method for integrating an on-line Service 51 Int. CI. 7.... G06F 3/00; …
Internet customer service method and system
JT Zucker, P Cleaves, W Murrell, C Ashurst… - US Patent …, 2007 - Google Patents
An Internet customer service system (10) includes a product database (22) storing product
data (24, 26, 28, 30) associated With products available to a customer. The system (10) also …
data (24, 26, 28, 30) associated With products available to a customer. The system (10) also …