Although incivility has been identified as an important issue in workplaces, little research
has focused on tolerance to workplace incivility. Drawing on conservation of resources and …

Workplace incivility is a source of predominant stress in organizations, and a vital cause for
job search behavior (JSB). Drawing upon conservation resource theory, this paper …

Organizational politics and workplace victimization are social stressors with significant
implications on the wellbeing of employees. Applying Job Demand Resources framework …

Purpose This multilevel study investigates the effect of employees' perception of nepotism
on tolerance to workplace incivility through the mediating role of psychological contract …

Purpose This paper aims to study how the negative spiral of incivility from customers to
employees happens by measuring the mediating effect of employees' burnout. Moreover, it …

Purpose This study examines the relationships among workplace incivility, job satisfaction
and turnover intention for tourist hotel chefs. Furthermore, emotional intelligence is taken as …

Workplace incivility is continuously seen as a stressor for the employee and the
organization. No organization prospers in an uncivil environment. The high level of turnover …

Purpose This empirical study explored how coworker incivility and customer incivility affect
the work engagement and job performance of frontline employees. Design/methodology …

This study contributes to management scholarship by unpacking the relationship between
employees' exposure to workplace incivility and their exhibition of depersonalization …

Purpose Customer incivility is commonplace across service industries. Yet, there is little that
is known about how uncivil customers affect employees. The purpose of this study is to …