H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to
store-and-forward or real-time protocols, eg e-mail using automatic reactions or user …

US9647968B2 - Systems and methods for invoking chatbots in a channel based
communication system - Google Patents US9647968B2 - Systems and methods for invoking …

US10187337B2 - Systems and methods for invoking chatbots in a channel based
communication system - Google Patents US10187337B2 - Systems and methods for …

BACKGROUND Unified messaging systems commonly include an integra tion of various
communications technologies such as email, Voice mail, fax, and the like into a single …

BACKGROUND In an ongoing electronic communication session, such as an instant
message conversation, users can sometimes receive a chat message which requires them …

BACKGROUND As electronic communications systems continue to advance, the need to
tightly integrate these systems has also increased. Electronic mail (e-mail), voice mail …

(57) ABSTRACT A mass-scale, user-independent, device-independent, Voice messaging
system that converts unstructured Voice messages into text for display on a screen is …

A comprehensive system is provided for designing a voice activated user interface (VA UI)
having a semantic and syntactic structure adapted to the culture and conventions of spoken …

G06F3/00—Input arrangements for transferring data to be processed into a form capable of
being handled by the computer; Output arrangements for transferring data from processing …

Responsive to determining to transition a voice call from voice communications over a voice
network to streamed text over a packetized data network, a voice conversation cor relation …